Front of House Team Member

1 week ago

York, York City, United Kingdom 22 Yards Wine Bar & Merchant Full time

About us


22 Yards Wine Bar & Merchant - We are a well-established Wine Bar, Bistro in the heart of York, known for our extensive wine selection and delectable culinary offerings.


Position:
Front of House Team Member

Location:
York, United Kingdom

About 22 Yards Wine Bar and Merchants:22 Yards Wine Bar, Merchants and Bistro is a charming independent wine bar bistro nestled in the heart of York. With a passion for exquisite wines and delectable cuisine, we offer a warm and inviting atmosphere for locals and visitors alike to indulge in an unforgettable culinary experience.

Role Overview:


As a Front of House Team Member at 22 Yards you will play a pivotal role in delivering exceptional customer service and ensuring that every guest receives a memorable dining experience.

Your primary responsibility will be to create a welcoming and hospitable environment for patrons, while also assisting in various front-of-house operations to maintain the smooth flow of service.


Key Responsibilities:

  • Greet and welcome guests with warmth and professionalism upon arrival.
  • Assist guests with seating arrangements and provide recommendations on food and wine selections.
  • Take food and beverage orders accurately and relay them to the kitchen and bar promptly.
  • Serve food and beverages to guests in a timely and efficient manner, adhering to quality and presentation standards.
  • Monitor guest satisfaction and promptly address any concerns or special requests.
  • Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
  • Collaborate with team members to ensure seamless coordination of service and uphold the overall ambiance of the establishment.

Qualifications and Skills:

  • Previous experience in a customerfacing role, preferably within the hospitality industry.
  • Excellent communication and interpersonal skills with a friendly and approachable demeanor.
  • Strong multitasking abilities and the capacity to work effectively in a fastpaced environment.
  • Strong passion for food and wine is required
  • WSET Level 2 or equivalent qualification is preferred but not essential.
  • A positive attitude and a passion for delivering exceptional service to enhance the overall guest experience.

Join Our Team:


If you are enthusiastic about hospitality, thrive in a dynamic team environment, and are eager to contribute to a unique dining concept, we would love to hear from you At 22 Yards Wine Bar and Merchants, we offer opportunities for growth and development within a supportive and collaborative team culture.


Job Type:
Part-time

Pay:
£11.44 per hour

Expected hours:
No less than 35 per week

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Tips

Work Location:
In person

Expected start date: 16/05/2024

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