Hospitality Host
4 weeks ago
Hospitality Host:
Date:31-Mar-2023
Location:
East Midlands Airport, GB
Company:
MAG
- Hospitality Host (Escape Lounge)
- Based at East Midlands Airport
- Temporary, 20 & 30 Hours per week available
- Salary £11.42 per hour which includes shift allowance
About us:
MAG is the UK's largest Airport operator.
We own and operate Manchester, London Stansted and East Midlands Airports along with
MAG USA, a major Airport services business based out of Chicago.
So, if you join us in our Hospitality Team, expect things like free meals and drinks whilst on duty, double pay on bank holidays, paid for any additional hours worked, free Airport parking, tax-free shopping in our departure lounge and discounts on tram and train travel to work to name a few.
You will also be enrolled in our all-colleague annual bonus scheme and have access to a 24 hour employee assistance programme as the health and wellbeing of our colleagues is our top priority.
About the role:
We currently have an exciting opportunity to join our Hospitality Team here at East Midlands Airport.
We operate the unique brand "Escape Lounge" where passengers can relax and enjoy our hospitality service before they board their flights.
We pride ourselves on giving our guests a first-class experience and we are now seeking customer focused individuals to join our team.
Principal accountabilities include:
- Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
- Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required Daily, Weekly and Monthly standards check. Deal with and report on any discrepancies, together with recommendations for solution.
- Ensure accurate records are maintained of all Lounge customers including consolidators, direct bookings and airline customers. Maintain a database of all bookings. Update and suggest improvements to the computer records to encompass new and extended business
- Take monies (credit/debit cards) for direct bookings either by telephone or on the day of travel and reconcile all monies taken.
- Prepare and serve alcoholic and nonalcoholic beverages in according to the product directions and in accordance with the alcohol licence.
- Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service and guest areas.
- Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge.
- To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
- Provide assisted service to guests during their stay with business services including fax, computer access and printing. Perform 'back of house' duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy
- To work flexibly to the rota, typically shifts are confirmed at least two weeks in advance.
About you:
- A solid background in hospitality and service sectors, with a proven track record of highend delivery
- A team player with an absolute firstclass approach to customer service
- Experienced in and with demonstrable examples of flexibility across long trading days
- Numerical and analytical skills to process and interrogate data in order to provide performance information to deliver on budgets
- Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally
- Experience of working in a similar hospitality/lounge setting would be beneficial
- Willing to work on a flexible basis as the hours of operation for the Lounge are 03.30am 9.30pm.
- Please note you must be a minimum of 18 years old to comply with our alcohol service policy.
- You will be required to work a range of shifts. Early shifts can start as early as 3.30am and late shifts can finish as late as 21:00pm. Our Lounges are open 7 days a week.
Benefits:
As a
MAG employee you will have access to some great benefits including:
Free on-site parking whilst on duty
Access to our employee rewards portal with discounts and savings
24hour Employee Assistance Programme
MAG Pension scheme which doubles your contribution
Discounts on public transport to work
Discounts on
MAG products such as Airport Hospitality Lounges and holiday parking at our Airports
Fantastic career development opportunities - We are t
-
Hospitality Host
4 weeks ago
Stansted Airport, United Kingdom MAG Full timeHospitality Host:Date:01-Mar-2023Location: London Stansted Airport, GBCompany:MAG Hospitality Host Based at London Stansted Airport Temporary contract (7Month) 20,30 & 40 Hours available- £12.80 per hour which includes shift allowanceAbout us:MAG is the UK's largest Airport operator. We own and operate Manchester, London Stansted and East Midlands Airports...
-
Hospitality Host
4 weeks ago
Manchester Airport, United Kingdom MAG Full timeHospitality Host (Temporary):Date:01-Mar-2023Location: Manchester Airport, GBCompany:MAG Hospitality Host Based at Manchester Airport Contract: Month fixed term Full & Part time hours available (20/25/30/40 per week) Salary £11.42 per hour which includes shift allowanceAbout us:MAG is the UK's largest Airport operator. We own and operate Manchester, London...
-
Breakfast Host
4 weeks ago
East Midlands Airport, United Kingdom Jury Inn East Midlands Airport Full time**Job Ref**:JI22305 **Branch**:Leonardo Hotel East Midlands Airport **Location**:Leonardo Hotel East Midlands Airport **Salary/Benefits**:Competitive Salary + Excellent Benefits **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:5:30-14:00 6:30-15:00 **Hours per week**:30 **Posted date**:26/02/2024 **Closing date**:28/03/2024 Be...
-
Host/ Hostess
1 week ago
Beverley, East Yorkshire, United Kingdom Barchester Healthcare Full time €12ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. If your skills, experience, and qualifications match those in this job overview, do not delay your application. We want our homes to be warm and welcoming...
-
Host/ Hostess
1 week ago
Beverley, East Yorkshire, United Kingdom Barchester Healthcare Full time €12ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. If your skills, experience, and qualifications match those in this job overview, do not delay your application. We want our homes to be warm and welcoming...
-
Host/ Hostess
1 week ago
Stonegate, East Sussex, United Kingdom Barchester Healthcare Full time €11ABOUT THE ROLE Have you got what it takes to succeed The following information should be read carefully by all candidates. As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with...
-
Host/ Hostess
1 week ago
Stonegate, East Sussex, United Kingdom Barchester Healthcare Full time €11ABOUT THE ROLE Have you got what it takes to succeed The following information should be read carefully by all candidates. As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with...
-
Hospitality - Host/Hostess
1 week ago
Beverley, East Yorkshire, United Kingdom Barchester Healthcare Full time €12ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. If your skills, experience, and qualifications match those in this job overview, do not delay your application. We want our homes to be warm and welcoming...
-
Hospitality - Host/Hostess
1 week ago
Beverley, East Yorkshire, United Kingdom Barchester Healthcare Full time €12ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. If your skills, experience, and qualifications match those in this job overview, do not delay your application. We want our homes to be warm and welcoming...
-
Hospitality - Host/Hostess
1 week ago
Stonegate, East Sussex, United Kingdom Barchester Healthcare Full time €11ABOUT THE ROLE Have you got what it takes to succeed The following information should be read carefully by all candidates. As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming...
-
Hospitality - Host/Hostess
1 week ago
Stonegate, East Sussex, United Kingdom Barchester Healthcare Full time €11ABOUT THE ROLE Have you got what it takes to succeed The following information should be read carefully by all candidates. As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming...
-
Hospitality - Host/Hostess - Bank
1 week ago
Battle, East Sussex, United Kingdom Barchester Healthcare Full time €13ABOUT THE ROLE Before applying for this role, please read the following information about this opportunity found below. As a Bank Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming...
-
Hospitality - Host/Hostess - Bank
1 week ago
Battle, East Sussex, United Kingdom Barchester Healthcare Full time €13ABOUT THE ROLE Before applying for this role, please read the following information about this opportunity found below. As a Bank Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming...
-
Host
1 month ago
London / Gatwick Airport, United Kingdom Giraffe - Gatwick Airport Full timeJoin one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...
-
Host
1 month ago
London Heathrow Airport, United Kingdom Spuntino - Heathrow Full timeJoin one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...
-
Host
1 month ago
London Heathrow Airport, United Kingdom Spuntino - Heathrow Full timeJoin one of the UK's leading hospitality businesses as a host. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You'll collaborate with team members to ensure smooth service. Maintaining high energy and...
-
Host
1 month ago
London / Gatwick Airport, United Kingdom Giraffe - Gatwick Airport Full timeJoin one of the UK's leading hospitality businesses as a host. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You'll collaborate with team members to ensure smooth service. Maintaining high energy and...
-
Host
3 weeks ago
London / Gatwick Airport, United Kingdom Wondertree - Gatwick Airport Full timeJoin one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...
-
Host
4 weeks ago
London Heathrow Airport, United Kingdom Wondertree - Heathrow Airport Full timeJoin one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...
-
Host
1 month ago
London Heathrow Airport, United Kingdom The Curator - Heathrow Full timeJoin one of the UK's leading hospitality businesses as a host. In return you'll get free meals on shift, up to 50% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits. Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday's start off right,...