Telecare Officer

4 months ago

Thamesmead, Greater London, United Kingdom Recroot Ltd Full time
Recroot are looking for a Telecare Officer to join our client based with Greenwich Council.


Greenwich Telecare service is 24hr emergency service for elderly and vulnerable people, supporting them to maximise their independence with the use assistive technology in their own homes.


Your role will be to undertake the day-to-day duties of the Telecare service, providing emergency call handling and response to the most vulnerable people in the borough.


  • Excellent customer service and interpersonal skills
  • Good understanding of the Telecare service, Assistive technology and alarm receiving platforms
  • To be Enthusiastic and committed to delivering professional and highquality service
  • To be able to deal with customers who are distressed/stressed/vulnerable over the phone and in person
  • Excellent communication skills written and oral
  • Be able to work under pressure and on own initiative
  • Be resilient and calm in emergency

Job Types:
Full-time, Temporary contract, Fixed term contract

Contract length: 6 months

Salary:
£15.60 per hour

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 803444

Expected start date: 27/02/2023