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Sales Advisor
7 days ago
Sales Advisor
Job Title
Sales Advisor
Location
Bude and Bodmin
Hours
35 hours per week
Salary
£34 basic OTE £40k
About bunnyhomes
We're a family business born and bred in the South West. Our passion is to build beautiful homes, using traditional methods and the finest quality materials. We pay the greatest attention to detail, even down to the Butterfly & Bee rose we plant at each new property to cheer up our lives and improve the wellness of our planet.
The bunnyhomes team are committed to delivering extraordinary care and want you to be part of the journey.
The Role
Sales Advisors are our ambassadors and you'll be responsible for making every bunnyhomes customer's home-buying experience memorable for all the right reasons. Operating onsite you'll be responsible for the entire sales process. You'll advise customers on available homes, specifications, and the buying process ensuring you meet agreed KPI's. Liaising regularly with customers, together with solicitors, estate agents and financial institutions is an essential part of this role.
Main duties and responsibilities
· Ensure your Sales Arena and surrounding neighbourhood are always well presented and offer a warm welcome to visitors.
· Act as first point of contact for all neighbourhood enquiries.
· Proactively seek out prospective customers and follow up enquiries to optimise the opportunity for sales.
· Ensure customers are kept updated and well informed of the progress of their purchase.
· Report to line management on viewings, reservations and sales as appropriate.
· Ensure the Health & Safety of customers, colleagues and other parties whilst on site in accordance with legal requirements.
General Responsibilities
· Ownership of the Sales Arena presentation
· Responding to customer enquiries
· Ensuring sales complete within agreed KPI's
· Make sure all homes are ready to bunnyhomes standards at completion
Focus
- Customer Service
- Product Knowledge
- Competitor awareness and wider market knowledge
- Sales Performance
- Confidentiality
- Confidence
Knowledge and Skills
· Exceptional customer service skills & sales excellence
· High attention to detail
· Good organisational, planning, problem-solving and analytical skills
· Sensitivity to the confidential nature of customer data
· Ability to prioritise
· Computer literate
· Full driving licence and ownership of a car is essential
· Ability to work weekends and bank holidays
This job description is not an exhaustive list of duties and is intended to reflect a range of duties that the post-holder will perform.
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