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In Room Dining Associate

3 months ago

London, Greater London, United Kingdom Rosewood Hotel Group Full time

General Information:

  • Country/Region
  • United Kingdom
  • Province/City
  • London
  • Location
  • Rosewood London
  • Department
  • Food & Beverage
  • Services
  • Job Type
  • Fulltime Permanent
    Role


We are currently looking for an
In Room Dining Associate to join our team of associates in
In Room Dining at Rosewood London.

Our In
Room Dining Associates are appointed to provide our resident guests with a dining experience within the privacy and comfort of their room.


Key expectations of this role are

  • Ensures the delivery of brand promise and provides exceptional guest service at all times.
  • Has a thorough understanding of culinary and beverage service skills to better deliver an allround In Room Dining experience to our guests
  • Demonstrates excellent telephone etiquette and handling skills to ensure timely delivery and completion of guest centered tasks and requests.
  • Ensuring the delivery of brand promise and provides exceptional guest service at all times.

Profile

  • The ability to work in a team and build relationships with the others.
  • Being organised and proactive in managing your tasks.
  • Having a passion for guest service as well as food and drinks.
  • Being able to communicate clearly and effectively.


All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY.

Heartfelt interactions are our lifeblood.

A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us - it's our Calling.


Benefits

  • Competitive holiday allowance which increase with length of service
  • Company pension scheme
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan

About Us:

  • Rosewood London
is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel's warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts which comprises of over 30 properties and over 25 future hotel openings.