Industry Partner Relations Manager

2 weeks ago

Brighton, Brighton and Hove, United Kingdom Unity Full time

The opportunity

Our Customer Success team is looking for a relationship builder with the dedication to tackle hard problems to join our team as a Partner Relations Manager for Industry. You will work with a variety of exciting technologies including Unity Editor, Mars, Pixyz, and many others. The Partner Relations team is a rapidly growing function within Unity Create Solutions and this is an outstanding chance to create a big impact at scale as part of the Industry team.

In this role, you will be a key promoter of our development solutions, with a focus on ensuring successful adoption and value realization for our small-to-medium business Industry customers. You will collaborate with our support, sales and product teams ensuring our Industry customers realize value with Unity. Most importantly, you will interact with the heart of Unity, our customers

The Partner Relations team embodies all Unity values to deliver an outstanding customer experience: Users First, In it Together, Best Ideas Win and Go Bold.

Are you ready for a challenge? If nothing excites you more than working in a customer-facing role in a fast-paced environment that requires the highest level of integrity, apply today

What you'll be doing

  • Serve as the trusted advisor to enable customers to optimally apply our tools to achieve their business objectives
  • Setting up customer calls to assist in driving retention and growth by understanding customers' needs helping them succeed and identifying any potential risks
  • Ensure that customers move swiftly and positively through their subscription, promoting feature adoption where appropriate during customer calls or via email outreach
  • Using Gainsight and the customer health score to analyze customer behavior patterns, discovering and acting upon insights that proactively improve retention, prevent failure, and reinforce our customers' success
  • Be the voice of our customers, funneling customer feedback to the appropriate teams via our internal channels to improve the end-to-end customer journey and address product gaps

What we're looking for

  • Experience working in the Architecture, Engineering, Construction, or Automotive industries
  • Experience supporting customers with SaaS products - you may have held one (or more) of the following titles: Customer Success Manager, Client Outcomes Manager, Account Manager, Onboarding Specialist
  • Comfortable balancing multiple customers across different verticals and stages of growth and able to adjust as business requirements change
  • Strong analytical and technical skills and a data-driven approach to your work
  • Excellent English communication skills (written and verbal)

You might also have

  • Familiarity with 3D model file formats and software like Revit, Navisworks, Maya, Max, and Sketchup
  • An understanding of software and/or product development processes (C #, Unity Editor, game development)
  • Proficiency in additional spoken languages - (French, German)

Additional information

  • Relocation support is not available for this position
  • International relocation support is not available for this position
  • Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at .

#LI-SP3 #MID

#J-18808-Ljbffr

  • Commercial Relations Manager

    1 week ago

    Brighton, Brighton and Hove, United Kingdom Sureserve Group Full time

    Providor - Commercial Relations Manager HybridProvidor are a leading company in the smart metering industry, dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data to make informed energy decisions.The Role:As a Commercial Relations...

  • Regional Partner Relations Executive

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Study Group Full time

    Contract type: Full Time - PermanentLocation:Brighton Head Office (80% remote)ABOUT THE ROLE Act as the first point of contact for the Global Admissions Operations on all matters related to the designated region. Provide expert advice to the Global Admissions Operations on academic credentials or complex cases within the specified region Collate information...

  • Partner Student Recruitment Manager

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Study Group Full time

    Contract Type: Full-Time - 12-month fixed term contract until 31/08/2025Location: Brighton (remote)We're looking for a Partner Student Recruitment Manager who will be in charge of meeting New Student Enrollment (NSE) goals and handling university partnerships. Collaborating with internal and external partners, you'll create and execute plans to boost sales....

  • Head of Partnering and People Services

    1 week ago

    Brighton, Brighton and Hove, United Kingdom The Pensions Regulator Full time

    Job ref: 181561TPR grade: R&O - Head ofAbout us:More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you'll be joining an organisation that will impact on millions of lives for decades to come.Everyone at TPR plays an important role in helping to keep more than £2trn of...

  • People Partner

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Brandwatch Full time

    Brandwatch is the world's premier social suite, empowering over 7,500 of the world's most admired companies to understand and engage with customers at the speed of social.Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class...

  • Partner Development Manager

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Cloud9 Insight Full time

    Job Purpose:We are looking for confident, highly personable, and passionately driven individuals to take on the role of Partner Development Manager. This role is pivotal in ensuring the exceptional management and development of our commercial partnerships. You'll be responsible for identifying new business sales opportunities within existing and prospective...

  • Managing Partner

    1 week ago

    Brighton, Brighton and Hove, United Kingdom The Tapa Republic Full time

    Our company is looking for a Managing Partner in our restaurant in Brighton with extensive experience with business, finance and management.Responsibilities: Increase profitability.- create and execute sales plan.- recruit and train the staff.- stock control Payroll and Forecast. Running day to day the restaurant. Be a problem solver.Benefits:...

  • Audit Manager/Associate/Partner

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom TPF Recruitment Full time £65,000

    With a modern, open-plan office space and a commitment to hybrid working, they offer an inviting work environment where professionals can thrive.Our client is seeking an experienced Audit RI (Responsible Individual) to join their team in a senior position. The successful candidate will have the opportunity to take on the role of Audit Manager, Senior...

  • Director Partner Management

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Study Group Full time

    UK Director, Global Partner Student Recruitment Contract Type : Full-time, Permanent This strategic role represents a unique opportunity to make a significant and lasting impact at the leading provider of international education and will raise the profile of the successful candidate across Study Group and our extensive network of UK & Europe university...

  • Partner Coordinator

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Bupa Full time

    Partner CoordinatorBrighton, Staines or Manchester - flexible / hybridPermanentSalary range from circa £29500 depending on experienceFull time We consider all types of flexibility wherever possible, including locations, hours and working patterns. _We have 2 exciting opportunities for Partner Coordinators with brilliant stakeholder management skills and the...

  • Employee Relations Advisor

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom 379 University Hospitals Sussex NHS Foundation Trust Full time

    We are looking for enthusiastic and professional individuals who are fully qualified or working towards qualification with the CIPD to join our Employee Relations team. Previous NHS experience is preferred but not essential.You will provide specialist advice and guidance to managers and employees regarding all employee relation issues (incorporating all...

  • Recruitment Partner

    1 week ago

    Brighton, Brighton and Hove, United Kingdom Pensions Regulator Full time

    Details:Reference number:Salary:- £34,561Job grade: Other 9 Lead AssociateContract type: PermanentBusiness area: TPR HRType of role: Human ResourcesWorking pattern: Flexible workingNumber of jobs available:1ContentsLocationAbout the jobBenefits:Things you need to knowLocation Brighton, South East England, BN1 4DWAbout the jobJob summary:About usMore than...

  • Finance Business Partner

    1 week ago

    Brighton, Brighton and Hove, United Kingdom Page Personnel Full time

    Hybrid Working Excellent BenefitsAbout Our Client:My client is a very well established business within the Financial Services industry. They operate on a heavy hybrid basis.As the Finance Business Partner, your primary responsibilities will include:Produce monthly and quarterly financial information for business units, board and external stakeholders...

  • Audit Manager/Associate/Partner RI Status

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom TPF Recruitment Full time £65,000

    With a modern, open-plan office space and a commitment to hybrid working, they offer an inviting work environment where professionals can thrive. Our client is seeking an experienced Audit RI (Responsible Individual) to join their team in a senior position. The successful candidate will have the opportunity to take on the role of Audit Manager, Senior...

  • Audit Director or Partner

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom TPF Recruitment Full time £65,000

    With a modern, open-plan office space and a commitment to hybrid working, they offer an inviting work environment where professionals can thrive. Our client is seeking an experienced Audit RI (Responsible Individual) to join their team in a senior position. The successful candidate will have the opportunity to take on the role of Audit Manager, Senior...

  • Client Partner

    1 week ago

    Brighton, Brighton and Hove, United Kingdom NLS Ltd Full time

    Job AdvertClient Partner:About Digit and the RoleWe are a busy and growing digital agency based in central Brighton (previously called NLS), who support digital health programmes and purpose-led projects to create impact and achieve clients' goals. Our clients are working to make the world an easier, healthier and better place and we are proud to play our...

  • Commercial Litigation Partner

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom JMC Legal Recruitment Full time

    A highly regarded Sussex based firm is currently seeking an ambitious Commercial Litigation Partner (5+ PQE) to join their dynamic team in Brighton. This firm has a strong reputation in the legal industry and is known for its expertise in commercial litigation. They offer excellent opportunities for career advancement and professional growth.The FirmRenowned...

  • Commercial Litigation Partner

    3 months ago

    Brighton, Brighton and Hove, United Kingdom JMC Legal Recruitment Full time

    A highly regarded Sussex based firm is currently seeking an ambitious Commercial Litigation Partner (5+ PQE) to join their dynamic team in Brighton. This firm has a strong reputation in the legal industry and is known for its expertise in commercial litigation. They offer excellent opportunities for career advancement and professional growth.The FirmRenowned...

  • Senior Alumni Relations Coordinator

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom University of Sussex Full time

    The University of Sussex Business School is seeking an experienced and dynamic individual to join our newly structured Alumni Relations Team. With a beautiful campus, flexible hybrid working, and a supportive and collaborative team, this is the perfect opportunity to take your career to the next level.As part of the Alumni Relations Team, you will play a key...

  • Commercial Litigation Partner

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom JMC Legal Recruitment Full time

    A highly regarded Sussex based firm is currently seeking an ambitious Commercial Litigation Partner (5+ PQE) to join their dynamic team in Brighton. This firm has a strong reputation in the legal industry and is known for its expertise in commercial litigation. They offer excellent opportunities for career advancement and professional growth. The Firm ...