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Welcome & Service Assistant
3 months ago
Join Us as a Welcome & Service Assistant at Greenway
As the face of our properties, you'll greet visitors, provide information, answer questions, and ensure everyone enjoys their visit.
Motivated to meet targets, you'll actively promote ways to support the Trust.
What You'll Be Doing:
- Delivering exceptional customer service daily.
- Responding to queries and providing relevant information to visitors.
- Engaging in various aspects of the visitor experience, from property events to social media promotion.
- Ensuring visitors have a memorable day.
Who We're Looking For:
We're interested in hearing from you if you:
- Are customer-focused with a strong service mindset.
- Excel as part of a team and independently.
- Are organized, adaptable, and eager to learn.
- Bring a positive attitude to the role.
Package and Benefits:
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest, and your children under 18.
- Tax-free childcare scheme.
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme.
- Perks at work discounts like gym memberships, shopping codes, and cinema discounts.
- Up to 32 days holiday allowance, plus holiday purchase scheme.
- Flexible working options.
- Employee assistance programme.
- Free parking at most Trust locations.
The National Trust is committed to creating an inclusive and diverse workforce, where every individual feels valued and welcomed.
If you have a passion for delivering exceptional customer service, we'd love to hear from you
