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Service Desk Analyst 1st/2nd Line Support
6 days ago
- Are you an experienced Service Desk Analyst looking for a role that offers progression opportunities?
- Would you like the autonomy to further develop your technical skills and knowledge, forming part of a small but tightknit team?
- Would you like to work for an independent healthcare provider that works closely alongside the NHS?
We are looking for a 1st line/2nd line Service Desk Analyst to join an independent healthcare provider that works closely alongside the NHS to deliver community-based healthcare services.
You will be joining a team of 2 people working directly under the SeniorEngineer and will be responsible for handling first and second level support of service requests in a professional and timely manner relating to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software.
Office based role in Birmingham, driving license is required.Salary £24k-£26k neg.
This is a typical Microsoft environment with basic technical support at the network level which includes WAN and LAN connectivity, routers, firewalls, and security.
Basic remote access solution and support:
VPN, and Remote Desktop.
They are also beginning theirmigration phase from Microsoft to Azure and there is the opportunity to get involved in project work alongside your day-to-day responsibilities.
Big Red are working on this role exclusively and we have interview slots available. Please send through your CV ASAP to be considered-
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