Area Property Operations Manager

MoJ Property Directorate - Area Property Operations Manager (South Central and South East)

Building/Site 1 HM Prison Bullingdon, OX25 1PZ, HM Prison Coldingley, GU24 9EX, HM Prison Cookham Wood, ME1 3LU, HM Prison Downview, SM2 5PD, HM PRISON EAST SUTTON PARK MAIDSTONE, ME17 3DF, HM Prison Elmley, ME12 4AY, HM Prison Ford, BN18 0BX, HM Prison Grendon, HP18 0TL, HM Prison Huntercombe, RG9 5SB, HM PRISON MAIDSTONE MAIDSTONE, ME14 1UZ, HM Prison Send, GU23 7LJ, HM Prison Spring Hill, HP18 0TL, HM Prison Standford Hill, ME12 4AA, HM PRISON WINCHESTER WINCHESTER, SO22 5DF, HM Prison Woodhill, MK4 4DA, HMYOI AYLESBURY AYLESBURY, HP20 1EH, HMYOI LEWES LEWES, BN7 1EA, HMYOI ROCHESTER ROCHESTER, ME1 3QS

Grade 1
SEO

SEO
Post Type 1 Permanent

Working Pattern 1 Full Time, Flexible Working

Role Type 1 Estates, Facilities Management, Property

Learn much more about MoJ Property Directorate and Area Property Operations Manager role in our Candidate Information Guide attached and by clicking on the video link below:

We will then appoint candidates as Area Property Operation Manager posts become available.

The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best.

We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently.

Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ).

The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm's Length Bodies. We also provide property services on behalf of the Home Office.

MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.

We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams.

We are responsible for a great deal - our portfolio consists of properties valued at £8.We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP.

We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate.

We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.

Are you looking for a high profile, unique, exciting and challenging opportunity to join an award-winning Property Services (PS) team that works in collaboration and partnership with our customers and suppliers? We work on a varied portfolio across the Ministry of Justice and Home Office estate, providing property services to HM Prison and Probation Service, Ministry of Justice headquarters and supporting the Home Office and its departments such as Border Force within the ports and airports.

We provide both Hard and Soft Services across the UK, through our integrated supply chains to provide the best possible property services support.

PS is a challenging environment in which to work, with interdependencies between the customers, suppliers and users of the estate.

If you have the passion, enthusiasm and skill to be the best Facilities Manager, then joining the Ministry of Justice Property Directorate PS Team is the place for you.

Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio.

This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance.

APOMs work alongside Property Operational Managers (POMs) and report directly to Regional Property Operational Managers (RPOMs) for their region.

The properties allocated to the role and sometimes the account it focusses on can sometimes be altered over time to meet business demand, providing excellent development opportunities for the post holder.

Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime

• Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, including checking that work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification and were appropriate contractors adhere to local and national security strategies.
• Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements
• Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained.
• Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary
• Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders
• Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs
• Ensure that you follow fire risk assessment procedures
• Ensure that actions relating to inspections and audits are delivered through the contract.
• Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery including taking accountability for carrying out site audits to departmentally agreed frequency and managing actions that arise from these to ensure statutory, mandatory and contractual compliance
• Identify the requirement for project works, including contributing to business cases, bids and the procurement process. Oversee the delivery of works projects on sites within your portfolio.
• Ensure that waste management/recycling, energy management and biodiversity sustainability strategies are in place and adhered to by contractors.
• Liaise with MoJ Property on the planning and delivery of new builds, refurbishments and change of use across the sites, adhering to statutory planning and legislation.

Report MI data on contract performance.

• Manage supplier issues and complaints to resolution, escalating to RPOMs where necessary
• Where required, work with the supplier to contribute to the preparation of site contingency and emergency plans and ensure implementation. Engage with the supply chain to ensure that contracts provide satisfactory delivery and to drive value for money in accordance with business targets
• Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance
• private governance procedures in procuring and authorising spend to ensure appropriate value for money and contract delivery
• Contribute data and information to enable the development of cyclical or ad-hoc business planning or business case development

Understand why and how the wider strategic priorities of the Estates Directorate are incorporated in plans and activities

• Represent the interests of the PS team and the wider Property Directorate within the Government Property Profession
• Ensure that your behaviours reflect government and departmental requirements for diversity and inclusion
• Play an active role in staff diversity & inclusion (D&I) networks and/or attend D&I events
• Actively participate in client unit, estates directorate, wider MoJ and industry networks to share best-practice
• Where required, provide data and information in relation to litigation claims.

You should have strong experience in property and FM disciplines and be able to demonstrate compliance with statutory, regulatory and professional requirements in previous roles.

Commercial and financial disciplines

• Asset management, maintenance and contract & supplier management
• Managing multi-project programmes of maintenance or capital investment

Experience with project management processes is highly desirable.

Hold a NEBOSH or National Examination Board Occupational Safety Health – National Certificate in Construction Health and Safety qualification OR be willing to work towards it.

• Completed the National Engineering and Construction Contracts Accredited Training and have OR be able to rapidly acquire excellent understanding of the TFM contract, NEC3 provisions and the associated processes.
• You should have suitable technical compliance training, e.g. Full UK Driving Licence is required - APOM is required to attend sites across their Portfolio Area in the course of their duties on a daily basis that would not be practical to be reached by foot or by public transport.

Government Property Profession (GPP) Technical Skills

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession.

However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice.

Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels.

This role falls under Facilities Management, Practitioner, and some or all the following Technical Skills will be tested during the selection process:

• Property Professional Expertise – Practitioner

Managing a Quality Service

• To find out more about how we champion diversity and inclusion in the workplace, visit:

The Property Directorate offers flexible working subject to local agreement.

This post is advertised as Permanent & Full Time. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered.

Full UK Driving Licence

Additional Information 1 Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows.

This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas).

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Annual Leave

Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.

Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.

For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers.

You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. Paid paternity, adoption and maternity leave.

Free annual sight tests for employees who use computer screens.

Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Shared Service Connected Ltd Monday to Friday 8am - 6pm) or e mail );

To Ministry of Justice Resourcing team ( Civil Service embraces diversity and promotes equal opportunities.

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.

Interviews will be conducted remotely via Microsoft Teams

Contact information 1 If you require any assistance please call Monday to Friday 8am - 6pm) or email Please quote the job reference

To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken.

If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.

You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government

You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

This flexible approach to recruitment focuses more on finding the right candidate for the specific role.

We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

Managing a Quality Service

Property Professional Expertise – Practitioner

The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

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