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Front of House Administrator

3 months ago

Reading, Reading, United Kingdom NHS Professionals Full time

Job Title:
Front of House Administrator

Trust Location:
Berkshire Healthcare NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Berkshire Healthcare NHS Foundation Trust would love to hear from you

About the Trust


We're a community and mental health trust, providing a wide range of services to people of all ages living in Berkshire.

And to do this, we employ approximately 4,500 staff who operate from our many sites as well as out in people's homes and in various community settings.


What you'll be responsible for:

  • Responsible for the preparation of Patient Records for Outpatients Clinics, including retrieving the case notes required for the clinic in good time, bringing to the attention of the manager any records which cannot be found. Arranging translators and transport when required. Obtaining notes from Archive and filing.
  • Responsible for making or adjusting appointments accordingly and sending out all appointment letters in a timely and efficient manner.
  • Responsible for the provision of full Reception, "Front of House" Service to all Clients/Visitors both during and outside of outpatient clinics.
  • To provide a data input service using the Trust RIO system, ensuring that all client contacts are entered onto system, ensuring accuracy of data and cross checking with clinical staff wherever necessary.
The role will involve, but not be limited to you performing the above.

You'll learn the following whilst working at the trust:

  • An in depth understanding of the roles and responsibilities involved in working within the NHS
  • Knowledge of the systems used, to effectively complete your role to the highest standard at all times
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

  • Previous experience of working in a busy office environment.
  • Fast and accurate data entry skills.
  • Good communication and interpersonal skills.
  • Physically fit due to the building having numerous flights of stairs.
  • System knowledge of RiO Experience.
  • Previous NHS experience.
-
Depending on the Trust, you may require variable additional certification and skills._

As a member of NHS Professionals, you have fantastic benefits:

  • Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it

  • 24/7 365 days**:
- call us anytime

-
Multi locational:

- work across neighbouring Trusts
-
Manage your shifts and timesheets on the go:

  • access your "My Bank" shift portal anywhere, anytime online or through your smartphone
-
Varied working options to suit your lifestyle:

  • access to the Bank gives you options of ad hoc shifts or longer-term placements
-
Training and development opportunities:

  • Keep up with the essentials and more
-
Build holiday allowance for every shift you work:

  • your work life balance is important to us
-
Stakeholder pension scheme available:

- a flexible future for you and yours

Who are NHS Professionals?


As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.


By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.


Disclaimer
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Job Types:
Full-time, Temporary contract

Salary:
£11.85 per hour

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Reading, RG1 5LR: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to walk up and down multiple flights of stairs?
  • Are you available immediately? If not, please state your notice.

Work Location:
One location

Reference ID: 60694