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Senior Communications Manager

4 months ago


Manchester, United Kingdom NCC Group Full time £45,000

Role:
Senior Internal Communications Manager
a global community of talented individuals working together towards a safer future.

We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we're one of the leading global Cyber Security and Risk Mitigation business...


We're on the search for a highly experienced internal communications professional to act as deputy to the Group Internal Communications Lead and provide support as needed on change projects and Insider List activity when additional resource is needed.

This person will handle flexible design and delivery of effective and creative communications activities across the Group, with specific focus on supporting the CPO, COO and CFO functions.

Building senior level relationships is key to this role and the post holder will have strong interpersonal skills and emotional intelligence to work effectively with a range of stakeholders to deliver impactful communications within their divisions and across the Group.

Ultimately, the outcome will be a consistent, regular communication flow across the Group that aligns colleagues with the Group strategy, creates trust, and encourages openness and transparency.


Act as deputy to Group Internal Communications Lead and take the lead or support as needed on confidential change projects and insider list activity.

Provide flexible team support to the Group Internal Communications Manager to ensure service continuity during periods of peak demand or absence.

Design effective internal communications and engagement activity in support of the Group strategy, organizational design and business needs – working hand in hand with senior functional leads and other relevant stakeholders.

Working closely with divisional Senior Leadership Teams, establish and build relationships with key stakeholders at all levels – including ExCom, ELT, people managers and colleagues.


~ Identify awareness gaps within the divisions you're responsible for and resolve through effectively planned and delivered internal communications activity (inform, instruct, persuade and engage) linked to the Group calendar, business area priorities and People Team engagement focused activity.

~ Identify awareness gaps of the divisions within the wider business and resolve at a Group or Cyber level with appropriate and effective internal communications activity (inform, instruct, persuade, engage).

~ Use audience insights and an evidence-based approach to ensure all communications activity (across any channel) is always aligned to the strategy, relevant to the target audience, in line with brand tone of voice/employer brand and clear.


Willing to be hands-on in developing and delivering effective communication plans and approaches, analysing stakeholder groups, creating content, measuring impact.

Highly effective interpersonal communication skills

Exceptional copywriting skills coupled (with a general understanding of behavioural and organisational psychology beneficial) to create strong and professional communications to targeted groups of internal audiences at all levels.

Strong hands-on technical capability to deliver effective communications activity using appropriate tools across multiple channels – email platforms, creative skills using graphics, video and photography, SharePoint, PowerPoint, Town Halls etc.


Compensation:
Kind, creative and inclusive – able to work well as part of a team and with diverse stakeholder groups
Commitment to driving continuous communications improvement – in writing, in presentation delivery, and in-person

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.


If you don't hear back from us within 10 days, please don't be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace.