A highly successful and renowned leading Commercial dealership

SW Commercials Ltd have an excellent opportunity for a Aftersales Administrator based in our Marazanvose, Nr Truro. This role will report to the Operations & Service Managers and work in our busy Aftersales Office.

About The Company

We're an independent business that has been in the commercial vehicle sector for many years with a passion for Vans, Trucks, and associated Engineering, that same passion flows through everything we do today.

Founded in the South West, we're proud of our roots and play an active role to help our local community prosper.

Our uncompromising dedication to creating an exceptional customer experience has seen us become a highly awarded dealership with Isuzu Truck, MAXUS EV, Brian James Trailers and Fassi Hydraulic Cranes

Our Vision is to always put the customer at the forefront of our evolution and growth as a business providing a tailored, efficient, enjoyable experience for all.

Consumer buying habits are changing at pace and in order to grow we need to be able to keep ahead of emerging trends and adapt to change.

Whilst we will be forward thinking, we will also stay true to our roots and continue to live up to our own high standards.

About The Role
As a Fleet Aftersales Administrator your responsibilities will include:

• Accurately checking for Vehicle Recalls
• Processing Warranty Claims, Loss of Use and submitting and chasing Parts Approvals
• Service Invoicing & Jobcard Preparation
• Calculating Weekly Warranty Payments
• Liaising with Manufacturer Customer care Teams
• Working with the Aftersales team, producing customer orders, Invoicing, and submitting claims
• Maintain systematic filing and ensuring all aspects have been completed accurately.
• Experience in the automotive industry is preferable
• Strong administration and excel experience
• Be comfortable working under pressure
• Fantastic organisational skills and great attention to detail
• The ability to prioritise and multitask

This is an important role within our dealership in a fast paced, demanding and dynamic environment and would suit a proactive, driven and resilient individual.

In Return:

• Salary in line with experience.
• Business Hours: Mon to Fri: 8.30am to 5.30pm.
• 20 days holiday (plus bank holidays)
• Training, Educational Development and Career Progress

Job Types:
Full-time, Permanent

Salary:
From £19,890.00 per year

Benefits:

• Company events
• Company pension
• Flexitime
• Free parking
• Onsite parking

Schedule:

• Day shift
• Flexitime
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Truro, TR4 9DH: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Flextime

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