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Mental Health Service
7 days ago
Job Summary
Are you ready to be part of a groundbreaking mental health initiative?
Invicta Health, in collaboration with Kent and Medway NHS and Social Care Partnership Trust (KMPT), is looking to hire Mental Health Service (MHS) Administrators to join Mental Health Together.
Main Duties of the Job
The MHS Administrator will be part of the Mental Health Administration team, supporting the wider Mental Health Service by assisting with administrative tasks for the multi-professional team members.
About Us
Invicta Health is a non-profit organization dedicated to primary care services. We offer a range of services, including GP surgeries, Urgent Treatment Centers, mental health services, and more, all aimed at delivering high-quality care for local communities.
Perks We Offer
- NHS pension
- Learning and development opportunities
- Health and well-being initiatives
- Staff forum
- Progression opportunities
- Competitive annual leave entitlement
- Incremental pay progression
- Flexible working
- Approved blue light card provider
- Salary Sacrifice Schemes
- Company Car Lease Scheme
- Employee Assistance Programme
Applying:
We are currently hiring for 2 full-time positions, one permanent and one fixed-term for a year. To apply, submit your application promptly as we may close the vacancy early if we receive enough applications.
Job Responsibilities
- Assist the Mental Health Service team with various administrative tasks, including patient contact, correspondence, and appointment scheduling.
- Handle general queries via phone, email, and post, directing them to the appropriate team member for resolution.
- Schedule patient appointments for core Mental Health Service.
- Send appointment reminders via text messages when necessary.
- Collaborate with GP surgeries, Community Mental Health Teams, and external agencies to coordinate data and practitioner bookings.
- Monitor new referrals and ensure timely assignment to the appropriate practitioner.
- Assist in collecting and reporting performance data for the Mental Health Service.
- Compile and submit reports to NHS England regarding the Mental Health Data Set.
- Maintain and respond to various email accounts efficiently.
- Manage administrative files, records, and systems to ensure accuracy and data integrity.
- Assist with data entry and patient feedback processing.
- Update promotional materials and attend meetings as necessary.
- Provide support and training to colleagues within the administration team.
- Ensure premises are secure and organized at the end of each working day.
Person Specification
Qualifications
Essential
- Good education background with strong numeracy and literacy skills.
Experience
Essential
- General administrative skills and knowledge of office management systems.
- Experience with various computer applications.
Desirable
- Prior administrative experience in a healthcare setting.
- Familiarity with the National Health Service and effective filing systems.
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