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Sales Administrator

3 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom XPERT RECRUITMENT SOLUTIONS LIMITED Full time

Due to exceptional growth our client based in the heart of Stoke on Trent is looking to recruit an experienced Sales Administrator.

A pivotal role within the sales department, the main responsibility of the Sales Administrator will be to provide full administration support to the team of account managers from quote through to invoice and everything in between; ensuring impeccable, all-around customer service to our B2B customers and accuracy of database records.

Working Hours: Working office hours Monday to Friday 8.30am-5pm

Salary & Benefits £24k plus benefits

Location - Stoke on Trent

Role & Responsibilities:

  • Working closely with an Account Manager processing orders for a group of National accounts.
  • Overseeing the process from the order being received to being delivered, providing updates and support where needed.
  • Liaising with other departments across the business.
  • Completing data forms accurately and work to deadlines.
  • This includes line forms, PowerPoints and QA certification for the products they are ordering.
  • Handling customer queries
  • Emails and phone calls with product queries, image requests, delivery discrepancies
  • Generate reports to run through outstanding orders, sales data and any potential issues
  • Provide excellent customer service at all times.