Operations Administrator

2 weeks ago

London, Greater London, United Kingdom Titan Data Solutions Full time

Operations Administrator

Requirements:

  • Strong organizational skills and attention to detail are essential.
  • Ability to manage multiple tasks and deadlines at the same time.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as a team member.
  • Must be able to work in a fastpaced environment with multiple priorities and deadlines.
  • Must be able to work on a computer for extended periods of time.
  • Must be able to read, write, and speak English fluently.

Responsibilities:

The responsibilities of this position include but are not limited to the following:
Process/Amend sales orders

POD's/tracking

Invoice queries

RMA's

  • Raise RMA
  • Book Collection
Xpress Data - Amazon

General customer queries, e.g. update ETA's on backorders

Dealing with DPD queries - delivery issues

Dealing with all sorts of queries from Account Managers

Liaise with warehouse re order intake and special instructions for shipments

Prepare sales quotes

Downloading price comparison feeds

Importing competitive pricing

Sku Creation

Checking DPD dashboard regularly to check if any packages need further information.

BOM creation

Create DHL labels.

Salary:
£22,250.00 per year

Benefits:

  • Company pension
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Application deadline: 04/08/2023

Reference ID:
TITLC2607

Expected start date: 01/08/2023

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