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Office Coordinator

3 months ago


Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

We are pleased to be recruiting for a Office Coordinator for a small and close-knit company based in Hemel Hempstead.


If you are friendly, approachable, and empathetic with experience of working within a customer service environment or busy reception desk then this could be a great opportunity to get into a warm and welcoming team.

This is a Monday to Friday position, hours are 9am to 5pm. The salary for this role is paying up to £21,000.

Duties to include:

  • Welcoming incoming patients/visitors to Breakspear
  • Answering all incoming calls
  • Booking all appointments for new/existing customer in line with staff schedules
  • Creating note files for all new customers and printing 'labels' for the file
  • Registering all new customers and updating where appropriate
  • Sending out new forms to all new customers in advance of their first appointment including confirmation of first appointment time and date
  • Sending out forms for new customers upon request
  • Regularly updating customer details i.e. address/contact details, data cleanse
  • Ensuring all staff complete the register on entry and exit and holiday/absence is noted
  • Experience within a customer service environment
  • Willingness and ability to communicate clearly with all members of staff, customers, and visitors
  • Excellent organisational skills
  • Ambitious and keen with a 'can do' attitude
  • Strong administrative skills
  • Prompt and able to manage their time
  • Excellent phone manner
  • Excellent IT skills, outlook, word, excel

Benefits:

  • 25 days holiday
  • Free lunch
  • Pension
  • And many more