Night Support Officer
6 days ago
Are you motivated by a role that supports vulnerable people?
Would you like to play a crucial role in ensuring housing sites are safe, secure, and welcoming overnight?
Are you able to deliver a high level of customer service?
Location and travel:
This position will be based in Bishops Stortford. Overtime may be available at other One YMCA accommodation sites. Access to a vehicle insured for business use would be an advantage.
Hours:
Rolling Rota, 3 nights on and 3 nights off, 8pm-8am shift, required to work 3 weeks 4 shifts (48hr week) followed by 3 weeks 3 shifts (38hr week).
Benefits:
Here at OneYMCA, we take pride in looking after our colleagues, as we know our people are the driving force behind our success.
- Opportunity to accrue additional leave, up to 5 days
- Many learning and career development opportunities, with paid and tailored training
- Free Employee Assistance Programme 24/7 including access to counselling and GP services
- Employer contributory pension scheme
- Good maternity and paternity leave
- Compassionate leave
- Health and wellbeing opportunities
- Access to Simply Health Plan, covering various medicals costs including optical, dental costs
- Opportunities to volunteer with different parts of the organization through Mission 25 program
- Employee Discount scheme on brands, travel, groceries and more
Salary:
£23,805.60 per annum (based on 42 hours per week).
Please see the attached sample rota for an example of shifts you will be asked to work.
You will be responsible for providing a timely, efficient and high-quality reception and night support service within the Housing provision located at One YMCA Northgate End, Bishops Stortford.
Reception is the main point of contact either in person or by telephone for residents, visitors and the general public and the objective is to provide a first class, welcoming, informative and professional service at all times, whilst maintaining discretion and confidentiality towards all users and responsible for the safety and security of the building/site.
The key elements of the post are to:
- Be part of a user-friendly, responsive night reception service providing a high-quality front of house service to residents, visitors and staff.
- Monitor the CCTV systems and carryout hourly patrol the buildings.
Before applying, it is essential that you consult the job description thoroughly (attached on this vacancy listing) for a fuller understanding of the role.
Our selection process:
face-to-face interview, likely to be conducted Borehamwood Scheme.
A Enhanced DBS check will be required for this role.
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