Product Manager

2 weeks ago

Ware, Hertfordshire, United Kingdom 1054 GlaxoSmithKline Services Unlimited Full time

Role : Product Manager

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage

GSK's Global Supply Chain (GSC) network comprises over 35 manufacturing sites in 30+ countries, employing around 25,000 people. This is an exciting time to join us as we advance our Biopharma new product introductions and support a diverse portfolio of classic and established products, some of which are over 30 years old and continue to grow, such as Augmentin Penicillin's. The newly formed Global Supply Chain Digital & Tech (GSC D&T) team is at the heart of this transformation, aiming to become a data insight-driven organization through world-class innovative platforms and technologies.

In the GSC D&T organization, we seek individuals with expertise and functional knowledge of manufacturing processes and systems to join our team. The Manufacturing Products team is dedicated to simplifying the work of Global Supply Chain Manufacturing Operational and Quality personnel, ensuring they can consistently do the right thing in our Manufacturing Operations and during batch reviews of our materials and medicines. Our current products include Manufacturing Execution Systems (MES), Historians and Real-Time Visualization, Real-Time Data Analytics, Edge Technologies, Augmented Operator Workflow, Process Analytical Technology, and Weigh and Dispensing.

As a Product Manager you will manage the provisioning of technical services for GSCs Manufacturing Products, Network, Data and manage relationships with key customers, but also cover contingent worker management where needed. You will also be accountable for the development and release process for all products in scope to ensure that all service deliveries are achieved per the service level agreement. Answer questions regarding system procedures, online transactions, systems status and downtime procedures. Maintains appropriate logs and ensures timely resolution and/or escalation of problems. Ensures Audit readiness and Service Continuity and governance whilst maintaining Service Relationship with Internal and External Stakeholders. You will be responsible for both the design, development and implementation of short- and long-term solutions to information technology needs through new and existing applications, systems architecture, network systems and applications infrastructure, and the management of the IT infrastructure.

Key Responsibilities:

In this role you will

Ensure alignment of products with Industry 4.0 standards and practices. Act as the decision-maker during development sprints, ensuring timely and effective resolutions. Serve as a servant-leader, reducing dependencies, removing blockers, and coordinating with other product teams and key stakeholders. Deliver tangible value by launching products that simplify and enhance user experiences. Lead and mentor Product Developers, fostering their growth into effective team members who produce valuable work. Liaise with vendors to ensure continuous support services are maintained.

Basic Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

You have a BA/BSc degree in any discipline You have experience within Pharmaceutical / Consumer (FMCG) Manufacturing Business Units; using, maintaining managing or Quality Assurance of manufacturing execution systems You've been part of teams that have developed successful software products from concept to adoption You have directly managed product analysts/associates and are passionate about developing people You have strong understanding of product management techniques including customer development, discovery & primary research, lean start-up method and industrialisation/scaling-up You've defined your own key Metrics, KPIs sets and run your product teams using OKRs

Preferred Qualifications & Skills:

Please note the following skills are not necessary, just preferred, if you do not have them, please still apply:

Subject Matter Expertise & Credibility : Minimum of 5 years Pharmaceutical / Consumer (FMCG) Manufacturing experience using, maintaining, managing or Quality Assurance of manufacturing execution systems / B2C or B2B product management experience. Highly competent in managing day-to-day technical and design direction Fluid Intelligence : High intellectual curiosity and able to learn quickly, assimilating new information and synthesising viewpoints/hypotheses. Able to become proficient in new areas in weeks, not months Emotional Intelligence: High EQ and empathy for both our external customers (i.e., Patients & Healthcare Professionals) and internal customers (senior stakeholders, cross-functional collaborators). Excited to bring people on the journey with them. Data-Driven Decision Making: Able to evidence their decisions in sound qualitative and/or quantitative analysis and logic. Able to mine, analyse and interpret their own data (Advanced Excel, SQL, Tableau, etc). Communication & Stakeholder Management: People who can communicate their ideas, writing precisely and concisely, and able to articulate the 'why' behind their decisions to stakeholders with different levels of understanding and seniority Bias-to-Action: Pragmatic, resourceful and acts without waiting to be told what to do. An obsessive problem-solver who isn't afraid to ' and engage with customers to uncover their own insights

Closing Date for Applications – 13th June 2024

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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