Product Genius

Product Genius:

Job description

"Marshall Motor Group have been named
Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we've been recognised in this way".

The Role

What does a Product Genius do?

• Deliver an outstanding product based experience to all customers visiting the dealership.
• Demonstrate the functionality of the My BMW app.
• To provide fluent and professional guidance to internal and external customers.
• The handover of new and used BMWs giving our customers a "wow" experience.
• Checking the progress of the car throughout the sales process.

Required Skills and Experience

• Customer service excellence always striving to delight our customers
• Goal focus breaking the mould to achieve goals
• Compliance working within a regulatory/process orientated environment
• Organisation skills to be able to multitask and meet time lines.

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do.

Recently being recognised by the Great Place to Work Institute as one of the
UK's Best Large Workplaces, we have approximately 5,000 colleagues and a turnover of over £2billion; we are still growing Marshall Motor Group now has 158 dealerships, representing 25 brands and across 37 UK counties.

Benefits available to our colleagues in addition to generous salary packages include:

• Colleague discounts on new and used vehicles, parts and servicing
• 25 Days Annual Leave Additional Holiday Days added for length of Service
• Training and continual Self Development
• MAVTA reward and recognition awards
• Free Eye Care Vouchers
• Up to £2000 Colleague Referral Bonus
• Marshall Rewards discount shopping portal
• Life assurance at no cost to you

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