Senior Mental Health Practitioner Fpcc

1 week ago

Gloucester, Gloucestershire, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time
Are you looking for a new and exciting opportunity? Do you want to be part of an evolving service?

We are the First Point of Contact Centre for Gloucester Health and Care NHS Foundation Trust.

  • Our service has expanding to encompass the changing need of routine, urgent and crisis referrals in line with local and national guidance.
  • We deliver an extended hours 7 days a week service, which accepts professional and selfreferrals in to the trust. This service is currently developing to encompass 24/7 working and will require night shift cover.
  • We triage and move the mental health referrals to the appropriate pathway or team, who will provide the most effective and beneficial service, within our trust services, or our partner agencies and organisations outside of the trust.
  • We work alongside our emergency service colleagues at the Triservice centre. We have an excellent working relationship with our Force Control Room colleagues


You will have - Registered Practitioner status (nursing, allied health, psychological and social care professionals) with a significant time in post qualifying experience within a mental health setting.


If you feel that you can meet the challenge and have the motivation and enthusiasm to help develop this evolving service, we would like to hear from you.

The FPCC hours of business are currently 07:00hrs - 22:00hrs 7 days a week.

However, as a developing service we will be required to provide 24/7 hrs of business, which will encompass night shifts - this is to encompass the NHS MH 111 service.


We are looking for experienced, highly motivated, and enthusiastic individuals, who can help shape and develop this service to meet its full potential.


We can offer you an opportunity to develop your skills and experience, and to contribute to the development of a high quality mental health service.


We are a busy team, managing the mental health referrals that come in to the Trust from a number of primary care, and secondary care services, and self referrals - serving the county of Gloucestershire.

We can answer upwards of 1500 calls a month


We provide a central resource for referrers and Trust staff to ensure the effective receipt and subsequent processing of referrals into the Trust's services.

We further provide effective signposting to services external to the Trust.

We accept routine, urgent and crisis referrals, each having a specific pathway.


We provide an effective first point of contact, a link with primary and secondary services, partner agencies and organisations outside of the trust.


At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it.

This is the same approach we take for our employees.

We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards.

The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.


Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.


Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.


Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy.

The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.

Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people's skills and experience to deliver the best possible patient care.

So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

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