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Clerical Officer

3 months ago

Manchester, United Kingdom The Christie NHS FT Full time

Job Summary

Clerical Officer (Band 3) - Hours

The Radiology Department at The Christie NHS Foundation Trust is seeking a friendly and motivated individual to join their team. The role involves providing clerical support across various departments within the department, such as MR, CT, X-ray, Ultrasound, and PACS. The ideal candidate should have IT knowledge, good organizational and communication skills, and be committed to delivering high-quality service.

Main Duties of the Job

  • Provide clerical support within specific areas of the Radiology department
  • Ensure accurate registration of patients and preparation for appointments
  • Book and schedule appointments, checking resource requirements and patient instructions
  • Import and export radiology imaging using PACS and other systems
  • Perform various clerical duties within a challenging environment

About Us

The Christie is a leading cancer center in Europe, treating over 60,000 patients annually. Located in Manchester, we serve a large population and are recognized for our specialized services, research, and multidisciplinary approach to cancer care.

Job Responsibilities

  • Schedule appointments and manage Radiology Information System
  • Receive patients, address concerns, and assist with bookings
  • Ensure patient appointments are timely and escalate issues when needed
  • Manage requests and retrieve test results as necessary
  • Import/export images using PACS and other systems
  • Handle data encryption, image retrieval, and reports for research purposes
  • Use patient administration systems for reference
  • Facilitate communication between departments and assist with training new staff
  • Maintain adequate stationery levels and participate in mandatory training

Person Specification

Qualifications

  • Secondary education

Desirable

Keyboard qualifications

Experience

  • Administrative and reception experience
  • Experience in radiology or NHS is a plus
  • Knowledge of patient administration systems and appointment scheduling

Skills

  • Interpersonal and communication skills
  • Organizational skills and data inputting experience
  • Computer literacy and ability to prioritize workload

Knowledge

  • Understanding of IT systems and numeracy
  • Familiarity with hospital environments is beneficial

Values

  • Demonstrate organizational values and behaviors

Other

  • Work well under pressure and use initiative
  • Team player with reliability and flexibility