Ecommerce Finance Associate

2 weeks ago


Southampton, Southampton, United Kingdom GARMIN (EUROPE) LIMITED Full time

Ecommerce Finance Associate

Ensure you read the information regarding this opportunity thoroughly before making an application.

Office Based – Southampton (Hybrid after probation period)

£27,540 per annum

All applicants must have Right to Work in the UK, please note Garmin do not offer Sponsorship.

About Us

Here at Garmin, we love what we do - fuelling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone of us feels part of a global success story which has grown tremendously over the past few years.

The Role;

The role is focused within the Finance function with a shared responsibility supporting both the finance administration of webshop and supporting the Amazon customer accounts. The role requires commitment to providing an exceptional standard of service to both internal and external customers.

Key Duties & Responsibilities;

50%

Assist in overall monitoring, management and development of the EMEA web shop outsource centre

Reconciliation of web payment transactions and preparation of related bank recs.

Review of Fraud queue/rules and resolution of issues

Allocate, process and respond to chargeback requests

Manage the refund process, including using More4Apps

Liaison with Garmin global IT/Web Teams sharing knowledge/improvements

Liaise closely with Product Support Manager and Teams

Liaise with external partners, such as Adyen, Barclays, Paypal Process and respond to chargebcak d validation issues

t transactionsotes to be eneter. I only went into detail on them because I

Drive improvement projects and efficiencies to develop role/team for future growth in weekly project review meeting with AR Manager and Financial Controller

Amazon 50%

Application of customer payments to Oracle from Receipt Sheets

Post chargebacks onto Oracle customer Account

Use Amazon Vendor Central to manage chargeback process

Review and clear RMA Chargebacks/Credits

Close liaison with Amazon sales admin team to resolve any issues / disputes / queries

Attend and contribute to bi-weekly Amazon One finance meetings

Other

Support finance department on other areas including sales reporting

Other duties as requested by the Accounts Receivables Manager

Education & Experience;

Good communication and analytical skills

Experience with Microsoft Excel to an intermediate level at minimum

Experience with Oracle desirable

What we can offer you;

  • Pension
  • Maternity/Paternity
  • Holidays
  • Share Scheme
  • Medical / Dental
  • Products


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