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Facilities Coordinator

3 months ago


Exeter, Devon, United Kingdom CBRE Full time
Posted- 16-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Exeter - England - United Kingdom of Great Britain and Northern Ireland


Job Title:
Facilities Coordinator


Business Sector:
Data Centre Solutions


Location:
Exeter, UK


COMPANY PROFILE


CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job


To provide exceptional customer service and a comprehensive operational, financial and administrative service through supporting the Contract Support & Account Leadership Team on contract.

It is key that the Facilities Coordinator understands procedures, processes and operates them to the required standard, encouraging best practice across the business.


Contract/ Commercial

  • To support the Contract Support and Account Manager with the control of all financial and commercial aspects of contracts, ensuring standards maintained across the contract.
  • To assist the Contract Support in the production of supporting financial information.
  • Build and develop relationships with key business and account stakeholders.
  • Support the Account Manager and Contract Support with the account invoice pool
  • Assist the Account Manager with account forecasting Forecast
  • Proactively manages Maintenance PO's and ensure all PO's are created accurately and in a timely manner.
  • Support delivery of Supplier Relationship Management including undertaking Supplier Review Meetings, challenging costs and delivery models and engaging with new suppliers
  • Ensure CBRE QHSE and Technical Processes are adhered to when engaging with Contractors and ensure adequate competencies and records are maintained for works completed
  • Attend and actively participate in monthly Contract Review meetings.
  • To undertake general office duties relating to the contract including:
  • Correspondence and filing
  • Minutes of meetings where required
  • Preparation of reports and documentation
  • Updating of electronic records via CAFM System and CBRE electronic systems
  • Material ordering and administration
  • Subcontractor's administration
  • Supporting the Account Manager with Procurement on the account including selection of suppliers, review of suppliers and liaison with the Divisional Procurement Manager.

Finance

  • Support the preparation, delivery and actively participate in monthly Contract Reviews
  • Support the Contract Support with collating timesheets from engineers, chasing and checking quality of data
  • Ensure timely and accurate completion of the account Subcontractor Schedule
  • Raising purchase orders in the absence of the Contract Support and ensuring that purchase orders are updated when changes are required.
  • Support and drive the review of open Purchase Orders.
  • Drive high quality financial performance to influence P&L result.

People

  • Provide knowledge and understanding to coach and support others.
  • Participate in Contract Support Team Meetings to share business updates and best practice.
  • Culture carrier and promotes best practice.
  • Ensure people records such as new starters, leavers and any changes in staff are
- communicated to all relevant teams (e.g. Payroll, HR, BU Coordinator calls with CS

  • Provides coaching, training and support to new and existing contract support in the
- contract (e.g. A Super user for Harbour and Concept)

  • Overtime and expenses

Building relationships

  • Understand, anticipate and deliver customer (internal and external) needs while building effective relationships whilst optimizing contract performance.
  • Positively respond to both our internal and external customers (often in a matrix environment) through effective communication and personal accessibility/credibility.

Processes, Procedures and Reporting

  • To maintain, manage and update both manual and computer records via the site CAFM system relating to areas of which CBRE are responsible.
  • To support the Account Manager with the management of on site QHSE culture, reporting and initiatives Supplier Reviews, and management of key Vendor personnel
  • Actively identify/implement innovation across the Contract to enhance performance and grow the team's knowledge.
  • Ensure company policies and procedures are adhered to consistently throughout the Contract and Contract Support Team.
  • To drive the site statutory and contractual compliance.
  • Demonstrate knowledge of procedures and processes and deliver these to the required standard.
  • Deliver and maintain compliance through the required procedures and processes through the Contract Support Team.

Education

  • Hold academic passes with at least GCSE
  • Maths and English or equivalent.
  • Highe