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Community Support Worker
3 months ago
What difference can NAB make?
Did you know that every day, 250 people in the UK are told they are losing their sight? Within Northamptonshire alone, there are approximately 300,000 people living with a visual impairment.
Whether that is through community engagement to challenge and educate people's preconceptions about what life is like as a visually impaired person, or supporting individuals throughout the county to live fulfilling and independent lives, regardless of whether they are newly diagnosed or have long-term experience with sight loss.
No one should have to face sight loss alone. Let's face it together.Meet NAB
We are a growing charity devoted to bettering the welfare and circumstance of visually impaired people throughout Northamptonshire.
We have 3 hard-working teams that approach their work with humour, fun and compassion for each other and the individuals that we encounter.
This role will see you join our Marketing, Communications and Fundraising team, as a part of our stimulating and varied working environment.
Our inclusive team often works on projects involving engagement and collaboration with other organisations, including events, promotions and training talks.
JOB DESCRIPTION
JOB TITLE:
Community Support Worker
RESPONSIBLE TO:
Community Services Manager
RESPONSIBLE FOR:N/A
JOB PURPOSE:
Working from NAB head office: to represent the association in an area of the county, provide a range of home and community based support, advice to visually impaired people (clients).
To promote the work of the association within the community; e.g., agencies, hospitals, schools and businesses; in order to help people with a visual impairment live full and independent lives.
PRINCIPAL RESPONSIBILITIES
- Establish and maintain contact with clients in an area of the county by home visiting, telephone or other means as appropriate, offering help, support and encouragement to live and independent lives.
- Assess client needs and, whilst promoting independence, help them to get assistance and support they need by delivering it personally, through the use of volunteers or referral to others as appropriate.
- Coping with everyday tasks such as reading, shopping, correspondence, making appointments, using equipment such as telephones, cookers and IT equipment.
- Entitlement and access to benefits, care, housing, educational or medical services.
- Help with such things as personal finances, maintaining a healthy, active and independent lifestyle, personal safety and coming to terms with sight loss.
- Support for carers/families.
- Promote the benefits of effective lighting, magnification and other aids and equipment in maintaining personal independence and wellbeing and, where beneficial to them offer to demonstrate, supply and set up products appropriate to their individual needs.
- Be aware of and liaise with statutory and other services, clubs and interest groups so you can effectively signpost, refer to, represent and join up clients as appropriate.
- Where client needs are not or cannot be met locally, work creatively with them, colleagues in NAB and elsewhere to try and meet their needs in a sustainable way.
- Promote the work of the association to clients, their families and groups / businesses in the community to raise awareness of, support for the association and blind and visually impaired people generally; to include fundraising and delivering Visual Impairment
- Support clients and/or volunteers by helping them to establish, manage and run social and other groups ensuring they meet client needs and are sustainable. Interact with NAB social clubs, branches on a regular basis including visiting or running sessions as required.
JOB DESCRIPTION
- See to amicably resolves any problems between clients, staff, volunteers, social clubs and agencies keeping the needs of clients to the fore at all times.
- Maintain an appropriate level of awareness of the issues facing visually impaired people, including research to enable you to help clients as effectively as possible.
- Maintain records and monitoring systems using IT, database as may be required to facilitate the above.
- Identifying the need for client volunteer support, work with NAB volunteering coordinator, to ensure the arrangement benefits everyone involved.
- To undertake fundraising activities and, if requested, support them through the provision of guidance on such things as planning, delivery and promotion in order to maximize their chances of success.
- Contribute to the promotional and commercial activities of the charity, for example organising and delivering Awareness Raising sessions to clubs, groups, hospitals and business attending events aimed at promoting NAB.
- Maintain such records as necessary, ensuring we can (a) demonstrate a
