Client Partner, Cro

2 weeks ago

London, Greater London, United Kingdom Brainlabs Full time
Brainlabs is a wildly successful business because we have a remarkable bunch of Brainlabbers.

We're not cloned in a laboratory - as the name might suggest. In fact we're a diverse group of over 800 people located across the world.

The vital DNA we all have in common is a commitment to doing our best work in an environment designed to help us to do just that.


We are committed to our culture (codified in this document) and are looking for people to join Brainlabs who believe in it too.

In return, we pledge to make Brainlabs a place for you to:

  • Do the best work of your career
  • Work with positive people in a collaborative culture
  • Be part of building the global agency of the future

About the role
Sounds good right? Ok, let's move onto some more info about the role

First, the basics:

Role type:
Client Partner

Team:

CRO

Reporting to:
Managing Partner

Estimated Start: 01/07/2023

Location:
London

What you'd do:

Client Partner is split into three key areas; clients, people and commercial

Client:

  • Form and maintain
    meaningful relationships with client peers, addressing and supporting their business challenges helping us win with our clients.
-
Inspire and
challenge the client teams to produce extraordinary and inspirational strategies for our client, ensuring work is in line with client business priorities.

  • Understand the full customer journey for our clients and where
    CRO can help maximise conversion opportunities.

People:

  • Lead and support a diverse team in their own personal and professional development helping them and Brainlabs
    build for the future by creating high performing teams.
  • Team members will love working with you, you'll flex your leadership style to drive a
    bias for action amongst your Brainlabbers and know how to grow and develop them too.

  • CRO is a constantly changing and evolving product and discipline within marketing, you will
    be a coach for your team helping to spot skill gaps and areas of opportunity to create the highest performing team possible.
  • You'll manage the resources and time in your team to ensure we're always delivering in a structured and efficient way helping to maximise your team's output whilst helping to prevent burnout.

Commercial:

  • You'll have significant experience leading a
    complex portfolio of clients, using your
    commercial mindset to resource these in the most efficient and effective way.
  • Understand where the opportunity is in growing revenue for our current clients spotting when and how to upsell against all products in the Brainlabs portfolio.
-
Owning your P&L helping to manage your own costs and growth in a proactive and efficient way
:

  • Help to lead new business pitches as the expert in your field helping to drive overall new business to Brainlabs.

Who we're looking for:

  • You'll have significant experience leading a
    complex portfolio of clients, building and maintaining excellent relationships to
    help us grow with our clients
:

  • You will have significant experience leading high performing teams to deliver the best outcome for both their professional and personal development and our clients.
  • You'll be well versed in
    new business and
  • It's in your nature to
    drive things forward, you won't be satisfied is we're not making progress or feel like we're slowing down.
  • You'll be
    ambitious, whether for your team, yourself, or your clientsyou'll always be wanting to progress things for them.

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