Menedżer zdalnej sprzedaży

Contract Type:
Permanent / 37.

Days of Work:
Monday to Friday 9am - 5pm

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.

DPD is a Valuable 500 company and a Disability Confident Employer.

Our National Telesales and Direct Sales Manager is looking for an accomplished manager who is able to lead, coach, motivate and inspire their team to achieve business targets and goals and deliver amazing service everyday.

First line of escalation for the direct sales team
Implement and coordinate new starter inductions and probation sign-off
Assist with the recruitment of direct sales executives
Identify training requirements and arrange the necessary coaching and support
Champion all new products and services and ensure the team have sufficient training
Review and sign-off new account requests
Review and manage performance for each individual and take the necessary action
Responsible for the one-one monthly reviews of the Direct Sales team
Monitor and police Salesforce to ensure accuracy and compliance including contribution reports
Report on lead campaign feedback i.e. lost / down traders Direct Sales Manager
Resolve any payroll issues and submit payroll before cut-off
The ability to effectively handle challenging conversations and complaints/escalations.
Ability to analyse data, identify errors and rectify any issues

As well as a competitive salary plus performance related commission we recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day.

Holiday trading
Free life assurance of 4 x salary on joining the pension scheme
Free On Site Parking
Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you

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