Customer Service Advisor

6 days ago


Waltham on the Wolds, Leicestershire, United Kingdom Pertemps SSDC - DDT Full time

Pertemps managed solutions has been engaged by one of our key clients in the FMCG space to support them with the latest addition to their team.

A Customer Service Advisor

Responsibilities:

  • Progress daily customer orders placed from input through to dispatch
  • Identify stock shortages and minimise impact to service through liaison with the supply teams and the customer
  • Proactively identify future potential risk to service and mitigate where appropriate
  • Resolve delivery issues both short and long term through communication with haulier and distribution team
  • Control order conformance to correct lead time and order agreements
  • Contribute metrics, issues, insight and action resolution through the daily and weekly Performance Review Forums and escalate any unresolvable issues.
  • First point of contact for the customer with responsibility for communicating day to day supply issues in line with the Perfect Communication process
  • Drive visibility of customer service metrics to the customer team (demand and supply) through daily and periodic customer reporting
Support perfect execution for all promotions and launches.

Requirements:

  • Good Analytical /Excel Skills
  • Naturally curious with an unaccepting attitude to maintaining the status quo
  • Microsoft Office (PowerPoint, Excel, Word, Outlook, Teams)


  • Burton on the Wolds, Leicestershire, United Kingdom Flowers Associates Full time

    Customer Service RepresentativeLocation: Burton on the Wolds, LoughboroughSalary: £23,000 per annum DOEHours Full time, Monday to Friday, 37 hoursFixed Term Contract until May 2024Are you immediately available? Do you have customer service experience in an office-based environment? Do you hold a full driving license and have your own vehicle to travel? If...


  • Breedon on the Hill, Leicestershire, United Kingdom Breedon Group Full time

    Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you?If so, perhaps working as a Customer Service Agent in a quarry, cement or asphalt site is your career call. Earn as you learn, combining college study for a Level 2 and 3 in customer service with industry experience at...

  • Powder Coater

    7 days ago


    Ratcliffe on the Wreake, Leicestershire, United Kingdom Regional Recruitment Professional Services Ltd Full time

    Job Title: Powder CoaterLocation: LeicesterPay rate: £12.60Shift: RotationalType: PermanentStart Date: ImmediatelyOur client is a well-established company that is looking for a powder coater, that is eager to grow. Previous experience in powder coater will be essential to the role. You will be trained to a company standard, however pre-existing experience...


  • Breedon on the Hill, Leicestershire, United Kingdom Breedon Group Full time

    Breedon on the Hill, DerbyFull timePermanent We are seeking an enthusiastic Logistics Finance Clerk to join our recently created Logistics Finance team.Based at our Head Office at Breedon on the Hill, Derby, within easy access of East Midlands Airport, this is a perfect opportunity for someone looking to develop their accounts experience and take the next...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    We are seeking full time customer service advisors for our client in Tutbury. You will join a team of friendly and welcoming customer advices for a company that manufacturer and distribute disability aids. Within this role, you will be required to support customers from start to finish with their orders. **You will**: - Book Appointments - Answer the...


  • Waltham Cross, United Kingdom Solstice Full time

    **Customer Service Advisor** **Location**:Waltham Cross, Herts **Salary**:£10,562.00 **(Includes 30 min Unpaid Lunch break)** **Shift Pattern**:2 days a week on a 2 week rota **Week 1**:Monday 9am-5pm and Saturday 7am-3pm (Working from home) **Week 2**:Friday 9am-5pm and Saturday 7am-3pm (working from home) (Flexibility to change a day if required to...


  • The Sands, United Kingdom Clearwater People Solutions Ltd Full time

    This amazing brand is recruiting for a Customer Service Advisor to become a specialist in this outstanding product and share their knowledge and passion with customers. The Customer Service Advisor will be part of a exciting team who are enthused by helpingpeople on multiple platforms. The brand has grown rapidly since it begun and is a great product...


  • Waltham Abbey, United Kingdom SC4 Recruitment Limited Full time

    **Customer Service Advisor - 8am-5pm - £9.50ph - Monday - Friday - Waltham Abbey, EN9 - Free Parking** Do you have outstanding customer service skills and are confident in using IT systems? **You will be responsible for** - Achieving 100% data accuracy when processing orders and invoices - Communicating with clients for information or answering queries -...


  • Waltham Abbey, United Kingdom Complete Washroom Solutions Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their enquiries using our Helpdesk system. This is an excellent opportunity for someone who enjoys working in a very...


  • Burton-on-the-Wolds, United Kingdom Macildowie Recruitment and Retention Full time

    THE OPPORTUNITY: This is a Temporary contract for 6-12 months with the below working hours which is on a rota basis, Monday to Friday 07H30 to 15H30 08H30 to 16H30 THE ROLE & YOUR RESPONSIBILITIES: Facilitating all actions necessary to assist Product Line Managers to develop sales in the specified region Co-ordinate with the various product development teams...


  • Waltham Forest, United Kingdom GLL Full time

    **Role: Customer Service Advisor** **Location: Waltham Forest Feel Good Centre** GLL is looking for a Customer Service Advisor at Waltham Forest Feel Good Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer...


  • Waltham Forest, United Kingdom GLL Full time

    **Role: Customer Service Advisor** **Location: Waltham Forest: Chingford Leisure Centre** **Salary: £13.57 per hour** GLL is looking for a Customer Service Advisor in Waltham Forest at Chingford Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the...


  • Easton on the Hill, United Kingdom The One Group Full time

    I am recruiting for a temporary customer service advisor on a 3 month basis. Hybrid working is an option for this position. IND1 **Job Types**: Full-time, Temporary contract Contract length: 3 months **Benefits**: - Free parking - On-site parking Schedule: - Monday to Friday **Experience**: - Customer service: 1 year (preferred) Work Location: In...


  • Waltham Abbey, United Kingdom Jenson Fisher Full time

    **Customer Service Advisor** **£23,000 per annum, with an achievable £35,000 OTE** Our client is a leading and successful privately owned automotive network, operating over 30 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers. With a turnover more than...


  • Bourton on the Water, United Kingdom The Rooflight Company Full time

    **CUSTOMER SERVICE ADVISOR** - **Providing technical solutions to Architects, Builders and Homeowners.**_ Minimum of 24 hours - Maximum of 37 ½ hours per week. Finding the right person for this role is essential so we are happy to consider both part time and full time applicants for this role. Part Time applicants will need to be able to offer a minimum of...


  • Stratton-on-the-Fosse, United Kingdom i2i Recruitment Consultancy Full time

    **Customer Service Advisor Stratton on Fosse £20,000 - £23,000 Office based** A Customer Service Representative interacts with an organisation’s customers to meet their needs and ensure that they get maximum value from the business. They are usually the first point of contact between the organisation and its customers. **The role**: - Working within...


  • Waltham Abbey, United Kingdom Mosaic Recruitment Full time

    Our client is a UK market leader in its industry in its 100th year - Great salary, performance bonuses and on going training - Do you have a passion to provide outstanding customer service? **Do you pride yourself on giving EXCEPTIONAL customer service?** **Are you an upbeat individual with the passion and drive to succeed?** **Do you enjoy building a...


  • Stratton-on-the-Fosse, United Kingdom Reed Business Support Full time

    Customer service - £20k - Bath Reed Recruitment are delighted to be working with an Insurance Company as they look to take on a new Customer Service advisor. - Full time - Monday - Friday - free parking on site - lovely location - start a career in insurance What we’re looking for: - Good interpersonal skills and communication skills. - Be organised...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    Office admin/Customer service advisors are required immediately in Tutbury. You will join a team of friendly and welcoming customer service advisors for a company that manufactures and distribute disability aids. Within this role, you will be required to support customers from the start of their orders to completion and aftercare. **Your daily activities...

  • Service Advisor

    2 months ago


    Waltham Cross, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – Waltham Cross Our client, a main dealership in Waltham Cross  is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.8am-6pm Monday-FridaySaturday's on...

  • Service Advisor

    3 weeks ago


    Waltham Cross, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – Waltham Cross Our client, a main dealership in Waltham Cross  is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.8am-6pm Monday-FridaySaturday's on...

  • Service Advisor

    7 days ago


    Waltham Cross, Hertfordshire, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – Waltham Cross Our client, a main dealership in Waltham Cross is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.8am-6pm Monday-FridaySaturday's on...


  • Stoke-on-Trent, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** Pertemps Stoke are delighted to be recruiting for motivated Customer Service Advisors for our prestigious client based in Stoke on Trent. Firmly established as one of the nation's favourite manufacturers and suppliers of composite doors, an exciting opportunity has arisen for experienced customer service...

  • Service Advisor

    2 months ago


    Waltham Cross, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – Waltham Cross Our client, a main dealership in Waltham Cross  is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.8am-6pm Monday-FridaySaturday's on...