Emergency Care Assistant

2 weeks ago


Bedford, Bedford, United Kingdom East of England Ambulance Service Trust Full time
This advert is for roles in Stevenage and Hemel, Training courses will commence from July 2024


You will be joining a workforce recognised for delivering outstanding care to our patients, where teamwork and quality is embedded into our day-to-day practice.

We support an open, honest and respectful culture and actively seek out opportunities to improve every element of the service we provide to our patients and our staff.

Our vision - Outstanding care, exceptional people, every hour of every day. #WeAreEEAST #WeAreTheNHS


At EEAST we expect our clinical workforce to deliver the very best care to our patients with the support of a dedicated team of clinical staff, volunteers, call handlers, dispatchers and support staff.

In addition, paramedics will routinely work with other allied health professionals in partnership organisations in both hospital and community-based services to ensure timely referrals and discharge.

A shift on an ambulance is like no other workplace.

You will operate in a wide range of environments, across both urban and rural areas managing everything from birth to end of life, chronic conditions to critical illness or injury.


EEAST employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.


Our three control rooms in Bedfordshire, Norfolk and Essex handle more than 1 million 999 calls every year, over 2,500 calls a day.


We manage a fleet of over 1,000 vehicles including double staffed ambulances, rapid response cars, operational commander response vehicles, patient transport and support service vehicles.


The East of England works alongside 17 Acute Trusts with Accident & Emergency services and a Major Trauma Centre in Cambridge.

Access is available to neighbouring MTCs such as those in London.

Our core values:

Care - We value warmth, empathy and compassion in all our relationships

Teamwork - Together as one, we work with pride and commitment to achieve our vision

Quality - We strive to consistently achieve high standards through continuous improvement

Respect - We value individuals, including our patients, our staff and our partners in every interaction

Honesty - We value a culture that has trust, integrity and transparency at the centre of everything we do.

Our 4 goals are:

Be an exceptional place to work, volunteer and learn

Provide outstanding quality of care and performance

Be excellent collaborators and innovators as system partners

Be an environmentally and financially sustainable organisation


The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.

For both documents please view the attachment/s below.

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