3rd Line Engineer

2 weeks ago


Milton Keynes, United Kingdom In Technology Group Full time
3rd Line Engineer Position at In Technology Group Ltd

Location:
Fully remote

Salary:
Competitive (DOE) + excellent benefits + fully remote

In Technology Group Ltd is currently seeking a skilled 3rd Line Engineer to join their team on a fully remote basis. The company is a renowned Managed Service Provider offering services mainly in the education sector.



Responsibilities:
  • Provide efficient support to customers via various channels (ticketing systems, helpdesk, email, telephone)
  • Manage workload independently to meet support timelines & SLA objectives
  • Contribute to the enhancement of company solutions
  • Maintain and update company documentation

Requirements:
  • Proficiency in Active Directory and Group Policy
  • Experience with Microsoft Systems, especially Office 365
  • Knowledge of Virtualisation tools like VMWare/Hyper-V and vSphere
  • Hands-on experience in administering Active Directory
  • Ability to manage Windows Systems effectively
  • Prior experience in Managed Service Provider environment (desirable)

If you are a dedicated 3rd Line Engineer with the relevant skills, In Technology Group Ltd is keen to talk to you. Take the opportunity to be part of a dynamic team. Don't miss out on this exciting opportunity Our client confirms that the incorporation process is underway for the selected candidate.


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