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Senior Account Manager

3 months ago

Leeds, Leeds, United Kingdom Serata Search (UK) Ltd Full time

SENIOR ACCOUNT MANAGER

UP TO 45K, OTE UP TO 60K PLUS A SUPERB BENEFITS PACKAGE

HYBRID WORKING

Our client is one of the largest and most successful largest full service digital marketing agencies, within the UK. Offering unrivalled career opportunities and scope for development, the role and culture are very impressive. Due to expansion we are on the lookout for a talented, commercially focused and self-motivated Senior Account Manager to work with a wide range of blue chip clients on a variety of digital marketing campaigns.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Benefits are high on the agenda..

Performance based bonus schemes

26 days holiday plus bank holidays and a birthday lie-in

Two additional days for wellbeing and a volunteering day

Additional annual leave purchase scheme

Hybrid working (a mix of office and home based for many of our roles)

Flexible working scheme

Company pension scheme and health care cash plan

Private health care dependent on length of service

Clear training and progression programme

Regular company events and awards

Employee perks portal

Main Duties

Establish and maintain strong relationships with regular client contactSuccessfully set and manage client expectations through face-to-face meetings, phone and email communicationWork with the client's Team to understand their business strategyHold an in-depth understanding of each client's their financial status, including order value and contract renewalsActively identify opportunities, working with the Technical Account Management teamGather, monitor and analyse performance data against the campaign strategy monthly, interacting with Technical Account Management teamEngage in monthly client conference call with Technical Account Management team to communicate the latest reportsEnsure client retention in line with business' 80% KPIWork closely with New Business team to ensure detailed handover of new accounts Skills and Attributes Strong account management experience within a business solutions environment – ideally agency backgroundMarketing knowledge would be beneficial, but a commercial mindset is important Confident working to KPI'sProfessional attitude and appearanceAbility to build rapports and communicate at all levelsHighly organisedHave the ability and creativity to make things happenAdvanced knowledge of Microsoft Office Serata Search are operating as an employment agency" We welcome applications from all nationalities but candidates must be in the UK and have the right to work, sponsorship is not offered.