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Call Centre Representative

3 months ago


Leeds, Leeds, United Kingdom CHANNEL ALT LTD Full time

Duties:

  • Answer incoming calls professionally and provide information about products and services
  • Perform data entry to update customer records accurately
  • Utilize analytical skills to identify customer needs and resolve issues promptly
  • Upsell products or services to increase revenue
  • Communicate effectively with customers in a clear and concise manner

Experience:

  • Previous experience in a call center or customer service role is preferred
  • Bilingual proficiency in English
  • Ability to analyze information and make sound decisions
  • Strong data entry skills with attention to detail
  • Multilingual capabilities are advantageous for this role

Job Types:
Full-time, Permanent

Pay:
From £25,687.29 per year

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 09/05/2024