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Customer Service Representative
3 months ago
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
Responsibilities:
- Handle incoming customer inquiries in person
- Provide accurate and timely information to customers regarding products and services
- Assist customers with placing orders, processing returns, and resolving any issues or complaints
- Collaborate with other departments to ensure customer satisfaction and problem resolution
- Utilize phone etiquette skills to provide professional and courteous service at all times
Qualifications:
- Excellent communication and interpersonal skills
- Strong problemsolving skills with the ability to analyze situations and provide effective solutions
- Ability to multitask, prioritize, and manage time effectively
- Ability to work independently as well as in a team environment
Salary:
From £23,924.95 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 24/04/2024