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Sales Support Advisor

3 months ago

Sheffield, Sheffield, United Kingdom Adecco Full time

Role:
Sales Support Advisor

Location:
Sheffield/Hybrid

Duration: 6 months (Possible Extension)

Hourly Rate:
£11.92

Monday to Friday, 35 hours per week


Adecco is now recruiting for Sales Support Advisors to join one of our clients growing Sales Support Team in Sheffield.

Are you a strong communicator with a passion for delivering a great customer experience? Are you someone who is naturally curious, with an eye for detail and comfortable sharing ways we can do things better? If so, then you'll fit right into our supportiveand friendly team


In this Advisor role, you will deliver their customer demands - such as new business illustrations, supporting with any lending and propositional enquiries.


We see this as a phenomenal opportunity for people to develop their careers as part of a helpful and collaborative team.

We work together and help each other develop and learn.


Our client uses the "smart-working" hybrid model, and the person in this role can work flexibly between their offices in Sheffield and from home.


The role's duties & responsibilities:

  • Helping retain customers by building relationships; understand what they really want
  • Protecting customer's interests and information and give them factual and relevant information to make informed decisions
  • Taking ownership of demand and using all available tools and methods to service administrative customer demands as required
  • Understanding and improving our customer's journey and occasionally customer complaints

Skills & experiences required:

  • Previous customer service experience
  • Experience of inputting and making decisions based on data
  • The ability to see opportunities and tackle problems
  • Excellent IT skills, proficient in MS Office able to use various IT systems
  • Attention to detail along with strong communication skills
  • A natural curiosity to identify improvements with a positive mind set
  • A strong drive to do the right thing for our customers
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.