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Credit Controller
3 months ago
We are looking for a self-motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton on a 9 Month Fixed Term Contract.
The role requires a CAN-DO attitude, an ability to learn from any losses and celebrate every win. We are a fast-paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from youJOB PURPOSE
A role integral to the organisation as it is responsible for collecting cash for part of the accounts receivable ledger valued at £30m.
MAIN DUTIES AND RESPONSIBILITIES
- This is an important role within GRS, with primary responsibility to:
- Routine and regular telephone calls to customers securing commitments to pay.
- Development of positive, strong working relationships with internal and external customers including internal and external sales representatives and general managers.
- Prioritisation of calls based on the ledger portfolio, considering value; aged debt and level of risk associated with each customer.
- Ensuring that known customer requirements are met to reduce the risk of query generation that could potentially stop payment.
- Effective and timely management and resolution of queries raised by customers, utilising all relevant resources.
- Customer master data maintenance.
- Reporting.
- Managing unallocated cash in line with targets.
- Identifying and implementing improvements to process.
- Adherence to credit rules of business and financial control.
SKILLS
- Excellent communication skills both verbally and in writing.
- Computer literate in Microsoft Office.
- Selfmotivated and energetic.
- A cando attitude.
- Strong analytical and problemsolving skills.
- Excellent organizational skills.
- Flexible approach to work.
- Good time management skills and ability to multitask.
- Good judgement.
- IT literate.
- Highly motivated and capable or working without supervision.
- Be able to manage their own workload and schedule their time accordingly.
- Excellent interpersonal skills and ability to communicate effectively with staff, at all levels, and third parties.
- Proactive and able to use initiative.
- Confident with strong decisionmaking skills.
EXPERIENCE
- Credit Control Experience.
- Accounts Receivable Experience.
- Stakeholder Engagement and Management.
- Strong in all Microsoft packages.
- Strong organisational and planning.
- Ability to prioritise.
- Ability to problem solve.
- Ability to work under pressure.
BENEFITS
- 23 Days holiday + Bank Holidays
- Death In Service Benefit
- Bonus Scheme
- Access to GP Line for you and your household
- Employee Assistance Programme access with support provided for Financial, Legal and Health & Wellbeing