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Accommodation Assistant
2 weeks ago
About you
You will have the ability to work independently and pro-actively and be experienced in resolving complicated queries, prioritising and escalating activity where appropriate.
You will also have excellent verbal and written communication skills alongside the ability to show sensitivity in communication, especially when supporting students with complex accommodation needs. Experience of delivering excellent customer service is essential, in addition to the ability to work to appropriate quality standards.
Qualifications
Essential;
5 GCSEs at Grade C or equivalent (must includes Maths and English)Department
Our award winning Estates & Campus Services department is a large, busy and diverse directorate with over 250 colleagues managing and supporting 27 academic or support buildings across 8 locations, and c. 2,400 bed spaces across 10 accommodation buildings.
We have a committed team who deliver exceptional, sector leading facilities and services, which in turn support, facilitate and improve the student and staff experience, Transforming Lives and Inspiring Change.
About us
Come to the University of Northampton and you will see that we do things a bit differently.
We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That's why we were the first university in the UK to be named as a Changemaker Campus in 2012.
We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.
Our commitment to transforming lives and inspiring change is at the heart of all that we do.
Right to work
All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position.
Due to this criteria we regret that we are unable to offer sponsorship at this time.
Equality
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