Communications and Campaign Manager

1 week ago


London, Greater London, United Kingdom Smart USA Co. Full time
At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.
Smart Pension is one of the fastest-growing pension schemes in the UK.

With over £5 billion in assets under management and over 1.This is a great job for someone who has workplace pensions experience as you will support the development and delivery of Smart Pensions communications proposition to our customers.

You will be responsible for supporting the delivery of communication campaigns from start to finish. You will build creative concepts to bring pensions to life with the primary focus on transfers, contributions and personalisation.

This is a hands-on role where you will play a key part in crafting the communications, organising the data and planning the delivery of the campaign.

Craft, develop and deliver communications campaigns that drive revenue and assets under management
Think creatively to develop new engaging pension campaign concepts
Support our Key Client Account team to deliver personalised campaigns to their employees and measure the success of them
Work with our Data engineers to segment campaigns by different demographics
Build and deliver the communications strategy for new client wins or acquisitions
Contribute and share monthly dashboards to cover team performance
Review communication requests and make sure they're in plain English and easy to understand
Knowledge of workplace pensions
Excellent communication skills.
Experience of project delivery (including the ability to consider/challenge the status quo while considering the overall impact of any changes)
We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.
At heart, we're a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first.

You'll also find that, across our business, our colleagues love Smart's culture, and how what we do means better financial outcomes for savers.

We created a list of benefits that helps us achieve this goal:

~25 days' holiday per year, increasing with length of service.
~£500 annual training budget to spend on your professional development
~ Extensive private healthcare, including dental, eyecare and EAP
~ Enhanced sick leave (three months' pay per year)
~ Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
~ Death in service insurance cover
~ Fully-paid five-week sabbatical after five years of employment
~ In office wellbeing, such as manicures, massages and barbers. We also serve free lunch, breakfasts and social drinks weekly.
~ Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

Visit our careers page at to find our Recruitment Data Policy.

Please click on the link if you have any questions about how we store your data or to know your rights.


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