Corporate Receptionist

2 weeks ago

London, Greater London, United Kingdom ISS Facility Services Full time

Corporate Receptionist (Part Time)

Location:
London, W1S 1HN

Hours of work: 27.5

Contract Type:
Permanent


ISS provides a comprehensive range of facilities management services, including cleaning and hygiene, maintenance and building services, catering, front of house, hospitality, and security.

We deliver these tailor-made services to customers across Key Accounts 1, Key Accounts 2, and Specialised Services.


As Corporate Receptionist, your role is pivotal in helping ISS achieve its goal of becoming the world's greatest service organisation.

You will deliver exceptional service, empowering our customers and facilitating their purpose through proactive and professional support.

This is a part-time role working Monday - Friday from 8am - 1:30pm.


Your responsibilities include providing first-class, proactive service to customers and visitors, ensuring their requirements are met, and their needs anticipated at all times.


As Corporate Receptionist, you will act as a positive and professional link between our client's service end-users and the Workplace Services teams and its vendors.


By anticipating client and customer needs and building strong relationships with key stakeholders, you will ensure a seamless and satisfying experience for all.

If you are dedicated to delivering excellence and fostering a positive environment, we invite you to join our team.

Key Responsibilities

  • Ensure that all client and visitor request and enquiries are fulfilled and exceed expectations
  • Process all meeting room requests efficiently in line with the client meeting room and visitor management system
  • Ensure that all standards are met, providing a five star meet and greet service at all times and proactively welcoming visitors and tenants
  • Work as part of the Front of House team maintaining fivestar standards
  • Assist in the training of other Client Services and Network Team Members
  • Use the client site operating systems in accordance with guidelines
  • Lead by example at all times and be a role model for the team

Professional and Personal Competencies/Qualifications

  • Good standard of general education
  • English and Maths GCSE A to C grade
  • Experience of working in a fastpaced environment
  • High degree of accuracy
  • Excellent communication skills
  • Good time management
  • Customer service skills


 Technical ability
  • Microsoft Office (intermediate/advanced)
  • Ability to work on own initiative and as part of a team

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Full-time, Permanent

Benefits:

  • Company pension

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person

Reference ID: 131771

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