Collections Assistant

2 weeks ago


Richmond, Greater London, United Kingdom National Trust Full time
We protect everything from bats to buildings to beaches - and we want to share them with everyone too.

But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It's no small task.

In fact, it's a big team effort and it's why our Collections Assistant are so important.

The weekly working pattern for this role is Friday and Saturday, 9am-5pm, plus one Wednesday, 9am-5pm, a month.

The salary advertised is inclusive of a £3,003 outer London weighting allowance per annum.

The expected interview date for this role will be held on 6th of April.
What it's like to work here:Atmospheric Ham House is situated on the banks of the River Thames. This 17th century country home has a varied visitor experience, including tours, theatre and family-friendly activities.


The internationally significant collection at Ham needs a lot of care to enable access to the house for our members and supporters.

The close property team is often looking for enthusiastic people with great interpersonal skills to join them.

Click here for more information about this location

What you'll be doing:

As a Collections Assistant, you'll be working with a great housekeeping team in an incredible place, helping with the day-to-day cleaning and care of the collections.

No detail will go unnoticed, and you'll keep a keen eye on everything from the environmental conditions in a room, to signs of wear and tear.

You'll keep accurate records too.


In this visitor facing role, we'd love you to talk to visitors about the work you're doing, and the collections we have.

You'll also be part of the wider team of employees and volunteers, helping to cover where necessary.

Please also read the full role profile, attached to this advert.
Who we're looking forWe'd love to hear from you, if this sounds like you;

  • Able to work as part of a team, but also can work on your own initiative
  • Well organised and adaptable
  • Customer focused with an understanding of the importance of great service
  • Well organised and able to organise own time effectively
  • Good communication skills enabling strong relationships both internally and externally to be built and maintained
The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent p/t (18 hrs pw)
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