Current jobs related to Senior Receptionist - Islington, Greater London - Club Quarters Hotels
-
Receptionist
1 week ago
Islington, United Kingdom Qualiteach Ltd Full timeReception/Admin Officer with SIMS - Mixed Sex Secondary School - Islington - ASAP Start - 90- 110 per day Reception/Admin Officer-MUST have SIMS expereince Reception/Admin Officer - asap start Reception/Admin Officer - Manage the administrative and reception Reception/Admin Officer - Fixed term contract Do you have you have expereince in providing admin...
Senior Receptionist
3 months ago
Club Quarters Hotel, Covent Garden Holborn, is looking for an enthusiastic and energetic Guest Experience Manager to join our vibrant team.
As a Guest Experience Manager, you will be connecting with our guests and crafting memorable experiences while providing exceptional service andessentially
contributing to the overall vibe of our hotel.
You will make the first impression to our guests and play a pivotal role in setting the tone for their stay.
ResponsibilitiesService with a Smile
- Greet guests with genuine warmth, enthusiasm, and a cando attitude.
- You have a sincere passion for the hospitality industry and a strong desire to create positive experiences.
- Check guests in and out efficiently, ensuring a smooth and seamless process. Show your personality to deliver an intimate and personalised guest experience
- Recommend restaurants, attractions, and hidden gems based on guest interests. Share your favorites to ensure an elevated and special guest experience.
Anticipate needs, resolve issues promptly, and personalize the experience whenever possible.
Be a Master Problem-solver
Address guest concerns with a calm demeanor and a solutions-oriented approach.
Team Player
Collaborate effectively with
all
team members to ensure smooth operations and provide an exceptional guest
experience at all times . Responsible to the Senior Guest Experience Manager.
Qualifications
o
A positive attitude and passion for customer service and creating a welcoming guest experience.
o
Ability to work independently and as part of a team in a fast-paced environment.
o
Excellent communication and interpersonal skills served with a friendly, outgoing personality.
o
Flexibility to work varied shifts.
o
Punctuality and reliability in meeting scheduled work hours.
We Offer
o
Competitive wage and
a great
benefits package including complimentary hotel stays.
o
Opportunity to work in a brand-new, dynamic and welcoming environment.
o
A chance to be part of a
guest focused
team that is passionate about hospitality.
o
A work environment that values your personality and creativity.
o
A team experience with opportunities to grow and develop within our company.
o An inclusive team that reflects the richness of our community. We believe a diverse team creates the best guest experience and team experience.
Ready to Join our Dynamic Team?
If you are ready to make a real difference each day to the guest experience by creating an elevated guest experience, we want to hear from you
TPBN1_UKCT