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Administrator

3 months ago

Bolton, Bolton, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

This post is advertised as a full time, permanent contract and is to support the directorate in maintaining its excellent administration in line with a recent review of its provisions.


The post holder's role will be based at any of the Bolton Directorate sites and will provide support within any of the administrative teams.

The post holder will carry out day to day administrative duties within very busy office environments, as well as being responsible for providing relevant managers with vital information relating to targets, ensuring accurate, up to date recording of patient information on both Health and Social Care systems, for staff across a range of disciplines.

Reception cover on a rota basis may also be required.


This is a full-time vacancy and will require the post holder to travel to other sites within the directorate and other Trust locations as and when required.

If you require any further information please contact Julie Wheeler, Administration Manager on or Rebecca Fairclough on

  • Undertake audio typing/clerical duties for the wider team, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.
  • To be the first point of contact for written and telephone enquiries on behalf of your team, using judgement to establish validity and priority of the contact.
  • Deal with any admission enquiries using judgement and always observing patient confidentiality.
  • Liaise with GP's regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, service users and their relatives using their knowledge and judgement of any given situation.
  • Liaise on behalf of your team with multidisciplinary team members about requirements for joint outpatient's work/care programming activity.
  • As required by your team, record activity onto appropriate systems meeting all required deadlines.
  • Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
  • Ensure all discharge notification and summaries are generated and sent to the GP within agreed timeframes.
  • Administrative support to Patient Services and Patient Finance.
  • Being the first point of contact for reception cover.


Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.


We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work.

From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.


Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see attached job description and person specification

Staff benefits

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts