Senior Product Specialist

1 week ago


Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time
Would you relish the opportunity to work on a flagship programme that is ground-breaking in the UK and internationally delivering a digital solution to support integrated health and social care across Wales?


We're looking for an experienced Senior Product Specialist to take a lead role in supporting the Welsh Community Care Information System (WCCIS).

WCCIS enables social care, mental health, community nursing and allied health professionals ensure that quality care and support for individuals, families and communities is more effectively planned, co-ordinated and delivered.

WCCIS is a key digital initiative for Welsh Government and is set out in the 'A Healthier Wales' plan.


The national WCCIS programme team has been established to work with local authorities, health boards and regional partnership boards in Wales, in order to co-ordinate activities and deliverables across a number of workstreams.


You will be a key member of the WCCIS Programme Team, and you will work collaboratively across Wales with Director's, Assistant directors, Heads of Services, Executive Leads and Welsh Government.


The vision of WCCIS is 'Connecting professionals to deliver better joined up care' - this is your chance to support the implementation of this ground-breaking digital solution and make a real difference to health and social care in Wales.

This post is fixed term until 31/03/2025 due to - meet the needs of the service


You will have excellent organizational skills and a good understanding of iterative and adaptive planning techniques, having possibly worked as a Product Owner, Project Manager or Principal Support and Business Analyst in a formal development environment.

Project management and business process mapping experience are essential together with a detailed understanding of Patient/ Client working in the community setting.


As a strong communicator, you will be able to motivate and build a common understanding to drive the successful delivery of software to agreed timescales; coordinating the efforts of teams, including those not under your direct line management responsibility, along with a proven track record of effectively managing stakeholders up to senior management level.


This is an excellent opportunity for those with operational IT, Health and Social Care community working experience who wish to work at a national level.


The ability to understand and interact across several levels of organisational management across complex structures and delivery mechanisms is a key skill required.

Detailed knowledge of the business processes and statutory processes of Health and Social care is essential.

There may also be a requirement to join an on-call rota once adequate training has been completed.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data.

The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.


Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development.

We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.


As someone who has a track record of delivering immediate results within a team environment, you will be required to take a flexible and innovative approach to ensure that the WCCIS Service performs to the requirements of its users.

The key high-level areas of responsibility include

  • Management and operational support of WCCIS
Representing WCCIS and DHCW in local and national meetings

Representing users at supplier hosted events

Supplier engagement as part of support, change and problem-solving role

Line management responsibilities for a team of 6 staff initially

Managing change, release and testing requirements

Timeliness, governance, and adherence to standards

This post is fixed term/secondment for 12 months due to - meet the needs of the service

  • Cardiff, Cardiff, United Kingdom RedRock Resourcing Full time £44,000

    Senior Network Product Specialist - Multi-Award winning Health Care Service - Hybrid (South Wales) - ~£44k p.a. + Great Benefits Package - Apply now South Wales (Hybrid) - must be able to travel. with regular salary reviews and opportunity for progression. A multi award-winning Health Care Organisation is seeking a self-starting, Senior Network Product...

  • Product Specialist

    1 week ago


    Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    THIS POST IS FIXED TERMUNTIL 31stMARCH 2025.Would you relish the opportunity to work on a flagship programme that is ground-breaking in the UK and internationally delivering a digital solution to support integrated health and social care across Wales?We're looking for an experienced Product Specialist to take a lead role in supporting the Welsh Community...


  • Cardiff, Cardiff, United Kingdom RedRock Resourcing Full time £44,000

    Senior Network Product Specialist - Multi-Award winning Health Care Service - Hybrid (South Wales) - ~£44k p.a. + Great Benefits Package - Apply now Location: South Wales (Hybrid) - must be able to travel. Salary: £43,742 p.a. with regular salary reviews and opportunity for progression. A multi award-winning Health Care Organisation is seeking a...


  • Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    Would you relish the opportunity to work on a flagship programme that is ground-breaking in the UK and internationally delivering a digital solution to support integrated health and social care across Wales?We're looking for an experienced Senior Product Specialist to take a lead role in supporting the Welsh Community Care Information System (WCCIS). WCCIS...

  • Product Specialist

    1 week ago


    Cardiff, Cardiff, United Kingdom Evolve Full time

    A fantastic opportunity has arisen for a confident and driven individual to join an innovative Medical Device organisation with an exciting Aesthetics portfolio. Our client is seeking a Product Specialist to join their established sales team and promote their successful portfolio into Aesthetic Doctors, Nurses and Dentists across South Wales & South West...


  • Cardiff, Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    The post holder will be responsible for all aspects of the delivery of specialist informatics services for which they are the Product Specialist (including planning, development, implementation, management and support of national IM&T systems).To be the main contact point for specialist business knowledge regarding said servicesResponsible for taking the...


  • Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    To advise and influence health and care organisations in Wales on product areas for which the post holder is responsible through networking and presentations, some to large groups of senior NHS staff, many of whom may be either unsure of the highly complex issues involved and/or sceptical or antagonistic. Develop, maintain and initiate relationships with...

  • Tax Senior Manager

    1 week ago


    Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time £50,000

    Employer Hays Senior Finance Location Wales, Carmarthenshire Salary GBP35000.We are seeking a Tax Manager for a highly reputable Accountancy Practice based in West Wales. You will be sitting as a number two in Tax and looking to deliver advice across the practice clientele. Deliver a full range of tax services in compliance with laws and regulations within...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company.We're a bank, but better:fairer, easier to use and designed to demystify money for...


  • Cardiff, Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    The post holder will be responsible for all aspects of the delivery of specialist informatics services for which they are the Product Specialist (including planning, development, implementation, management and support of national IM&T systems).To be the main contact point for specialist business knowledge regarding said servicesResponsible for taking the...


  • Cardiff, Cardiff, United Kingdom Health Education and Improvement Wales (HEIW) Full time

    An exciting opportunity has arisen to join the HEIW Digital team as a M365 Product Specialist.This role sits within the Digital Transformation team, within the Health Education & Improvement Wales (HEIW) Digital Directorate.Since the progression and evolution of the Microsoft 365 solution, there are now more tools, techniques, and benefits available across...

  • Product Specialist

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    The Infrastructure Support Operations Team oversees the monitoring of the IT Infrastructure and Services across NHS Wales. We currently have a permanent opening for a Product Specialist (Monitoring) to manage and support the Monitoring Infrastructure and associated services throughout Wales. We seek a self-driven individual with expertise in monitoring...

  • Product Specialist

    2 months ago


    Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    The Infrastructure Support Operations Team oversees the monitoring of the IT Infrastructure and Services across NHS Wales. We currently have a permanent opening for a Product Specialist (Monitoring) to manage and support the Monitoring Infrastructure and associated services throughout Wales. We seek a self-driven individual with expertise in monitoring...


  • Cardiff, Cardiff, United Kingdom ITV Jobs Full time

    Trainee Production SpecialistITV Cymru Wales12 month fixed term contractOffice location: CardiffHiring range: £27,909Your work matters to millions.Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming...


  • Cardiff, Cardiff, United Kingdom Focus Resourcing Full time

    Join a highly successful & global company in their Cardiff office as the Technical Product Support specialist.Join this expanding company at a very exciting time in their progression.As Technical Product Support Specialist you will play a pivotal role in supporting the sales teams by providing client demonstrations of products and assisting with requirements...


  • Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Yolk Recruitment is partnered with a pioneering medical device business during an exciting period of sustained expansion and has a new opportunity for a Regulatory Specialist to join the team. The role offers not only the opportunity to be a part of a high growth, high innovation business in a rewarding field, but to make your mark in a lead role providing...


  • Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

    In the role amongst others, you will have responsibility for: Staff management Service provision standards and their application (ITIL) Stakeholder engagement including API Product Managers Assisting with the formation of a Community of Practice to improve the maturity and consistency of API designs, share proven guidance on API best practices, including...


  • Cardiff, Cardiff, United Kingdom Creditsafe Full time

    Product Training and Support Specialist:Job Title: Product Training and Support SpecialistLocation: Cardiff,Department: ProductWe are currently looking for a Product Training & Support Specialist to work in the Cardiff Bay office.At Creditsafe, we work on a hybrid model, you will be expected to attend the office 50% of the week.WHO ARE WE?At Creditsafe, we...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    Household Product is searching for a Senior Product Manager to join our expanding team. Household has ambitious growth targets and continues to play a key role within the Admiral diversification strategy. We are looking for an experienced leader in Product Management to join the team to contribute to our growth and profitability ambitions while delivering...


  • Cardiff, Cardiff, United Kingdom Velindre University NHS Trust Full time

    An opportunity for a Senior Digital Specialist has arisen within the Digital Services Infrastructure team at Velindre University NHS Trust. The role will be based at the Velindre Cancer CentreYou will have a passion for innovation, a keen interest in advancing technology and will want to develop current IT support skills.You will provide 2nd line support to...