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Retail Services Consultant

4 months ago

Basingstoke, Hampshire, United Kingdom Zebra Technologies Full time

Remote Work:
Hybrid

Overview:


At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.


We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business.

We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.


Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career.

Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Responsibilities:

  • Provide pre and postsales technical support working with the customer from prior to the sale, through delivery and installation.
  • Prepare product specifications for implementation of customer solutions.
  • Consult prospective users on product capability and provides product demonstrations.
  • Build productive working relationships internally and externally.
  • Present product capabilities to the customer and travel to customer site when needed

Qualifications:

  • 3+ years experience working in Retail. Multifunctional teams and technology product implementations experience is a plus.
  • Excellent at managing client relationships and resolve problems.
  • Proven excellent consultative, listening, communication and collaboration skills.
  • Ability to adapt to new information and change approach to achieve objectives
  • Analytical thinking & problemsolving abilities.
  • Organizational skills & ability to manage multiple simultaneous project timelines and requests.
  • Excellent Verbal & written communication skills and ability to present complex technical solutions to client business users.
  • Hands on experience with JIRA, Smartsheet, Outlook, Excel and Word tools is a plus

Benefits:

  • Up to 32 hours paid time off per year to volunteer with a charity of your choice
  • Reward & Recognition scheme earn points to spend online
  • Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
  • Annual bonuses based on financial results
  • Yearly salary increases according to individual performance
  • Employee referral bonus for bringing New Talent to Zebra
  • Pension Scheme with a matched contribution up to 7%
  • Private medical and dental cover
  • Access to an innovative online learning platform
  • Cycle to work scheme
  • Employee Assistance Program