![Raymond James Caravans](https://media.trabajo.org/img/noimg.jpg)
Caravan/motorhome Aftersales/customer Care Advisor
1 week ago
Aftersales/Customer Care Advisor
We require an Aftersales Advisor of the highest calibre to join our busy Service department at our dealership in Atherstone.
We offer a superb opportunity to the right person, who is able to demonstrate an aptitude to learn and a keenness to develop in a rewarding career within the caravan industry.
Roles and Responsibilities.- To correctly and efficiently handle warranty claims from the customer first reporting a problem to resolving whatever the issue maybe.
- To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company.
- To ensure all customer expectations and requirements are exceeded throughout
- To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
- To order parts and accessories, under the direction and supervision of the Service Manager.
- To ensure goods received are despatch or stocked on a daily basis.
Essential Skills to be a successful applicant:
- Excellent Customer Service
- Computer Literate
- Basic Knowledge of Caravans
- Motivated
- Friendly
- Able to work well within a team
RAYMOND JAMES CARAVANS LIMITED
WITHERLEY HOUSE
CARLYON ROAD
ATHERSTONE
WARWICKSHIRE
CV9 1JE
Job Types:
Full-time, Contract
Job Types:
Full-time, Permanent
Salary:
From £12.25 per hour
Schedule:
- Weekend availability
Work Location:
One location
Application deadline: 10/02/2023
Expected start date: 01/03/2023
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