In Custody Information Advice

7 days ago


Birmingham, Birmingham, United Kingdom Shaw Trust Full time

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

In Custody Advice and Guidance Adviser

Purpose

To provide careers information, advice, and guidance to prisoners in custody using various methods of delivery, supporting them into positive learning and employment outcomes in custody and through the gate.

Essential:

You will have:

Level 3 or above IAG or CIAG accreditation (for Adviser role) Willing to work towards Level 4 CIAG (for Trainee role) Demonstrable experience of successfully working to targets Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E) Excellent verbal and written skills and ability to communicate concisely and effectively (E) Demonstrable experience of providing excellent customer service skills (E) Understanding of our client group and the barriers our clients may face (E)

Download the Job Description for full details.

Location:

Please note that this role is based within a His Majesty's Prison and Probation Service (HMPPS) establishment.

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:

25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
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