Aftersales Administrator

1 week ago


Nottingham, Nottingham, United Kingdom Lowdham Leisureworld Full time

Aftersales Administrator:

-
£20,550 a year:

-
Gunthorpe (NG14 7ES):

-
Monday to Friday - 40 hours (Saturday - overtime):


  • Up to 34 days holiday:
-
Permanent role

Lowdhams is one of the largest independent retailers of Caravans, Motorhomes and Campervans in the UK. We offer competitive rates of pay, great benefits and excellent working conditions.

The job
A fantastic opportunity has arisen in our busy and successful Aftersales Department for an experienced
Aftersales Administrator.

The Role
As part of our Aftersales Team you will be responsible for:

  • Obtaining, validating warranty claims/costing information from job cards, vehicle history and technicians notes.
  • Recording and processing claims/invoices using manufacturer and internal systems
  • Invoicing from workshop job cards
  • Control filing and archiving of warranty paperwork
  • Carry out administrative tasks to assist the efficient operation of the Aftersales Department.
  • Customer Service focused: committed to supporting customer service by efficient processing of customer warranty claims.
  • Positive Attitude: friendly but professional manner and will demonstrate integrity, discretion and objectivity along with an ability to work methodically under pressure.
  • Experience: preferably can demonstrate experience in a warranty or administration role.
  • IT Skill: preferably experienced in using computerised systems for warranty processing.
  • At least 12 months' current or recent experience in a Warranty Administration role is preferred. Knowledge of Dealer Management Systems such as Kerridge would be an advantage as well as experience in warranty accounts administration.

Benefits


In return for hard work you can expect to receive a competitive basic salary, enhanced holiday entitlements, increasing with length of service, company pension, full training and an exciting working environment.

We work 5 days per week, Monday to Friday in between the hours of 8.00am and 4.30pm - 40 hours per week plus Saturday mornings as overtime on a rota basis

Apply

Job Types:
Full-time, Permanent

Salary:
£20,550.00 per year

Benefits:

  • Additional leave
  • Company pension
  • Discounted or free food
  • Onsite parking

Schedule:

  • Monday to Friday
  • Overtime
  • Weekend availability

Work Location:
One location
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