Ben & Jerry's Scooper

2 weeks ago

London, Greater London, United Kingdom Avidity Full time

Overview:

Ben & Jerrys - Team Member/Scoopers

Central London

Part time flexible hours + Additional hours available

£11.05 per hour


We are looking for additional Team Members/Scoopers to work at the fabulous Ben & Jerry's Scoop Shop located in Soho, London.

Working at Ben & Jerry's is not just about the (cookie) dough, it's also about their values* and Ben & Jerry's want to attract passionate people to their business to ensure customers are given a euphoric ice cream experience that will bring them back time and time again

Join our team of 'cool' Scoopers/Retail Assistants.

Our team deliver a fantastic customer service every time and to join us you will need lots of high energy and be a great team player with a can-do attitude.


As a Ben & Jerry's Team Member/Scooper you will be passionate about delivering the best customer experience and be a true brand ambassador.

Your day to day will be fast paced, delivering an exceptional customer journey you will also assist the Store Manager daily by maintaining the store operations, cash handling, cleanliness, merchandising and production of waffle cones, novelties and baked goods.


You will ideally have:
months in retail or food service

  • Experience in high volume, fast paced retail environment and ability to handle a wide variety of tasks at one time while serving customers
  • Excellent communication, interpersonal and customer service skills
  • Highly organised, energetic, team oriented individual with a positive "can do" attitude and a strong commitment to outstanding customer service
  • Flexibility, patience and sense of humour, friendly, outgoing and selfmotivated team player
  • Ability to calmly and quickly handle stressful situations while maintaining a positive attitude
  • Autonomous, proactive and responsive disposition to anticipate and fulfil customer needs

Additional Information:

  • Physical aspects of the job include: oversize merchandise handling, bulk containers of ice cream, supply orders, general cleaning and maintenance and standing for long periods of time
  • A Food Hygiene Certificate, level 2, will be required for this role (We can talk you through how to obtain this online if successful)

_ Store is open 7 days per week, morning and evening hours; individual must be willing to work nights, weekends, extended hours and holidays. _

_(Store times roughly Monday - Saturday 11am - Midnight, Sunday 12pm - 9pm)_

  • What are our values?

The Ben & Jerry's 3 part mission is:

Economic Mission - to operate the Company on a sustainable financial basis of profitable growth increasing value for our stakeholders and expanding opportunities for development & career growth for our employees

Product mission - to make, distribute & sell the finest quality all natural and euphoric concoctions with a continued commitment to incorporating wholesome, natural ingredients & promoting business practices that respect the earth & the environment

Social mission - to operate the company in a way that actively recognises the central role that business plays in society by initiating innovative ways to improve the quality of life locally, nationally and internationally

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