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Senior Business Support Officer

3 months ago

Sheffield, Sheffield, United Kingdom Sheffield City Council Full time
Job description

Join Sheffield City Council as a Senior Business Support Officer within Children's Services.


We have an exciting opportunity for a Senior Business Support Officer to join the Strategic Support Team within the Children & Families Service.


At Sheffield City Council, we pride ourselves on delivering excellence in everything we do and in Children's Services we are dedicated to providing exceptional services to all our clients while fostering a collaborative and inclusive work environment.

As a Senior Business Support Officer, you will play a crucial role in ensuring the smooth operations of our business processes.

The Strategic Support Team supports the budgets, finance processes and payments of various services within Children & Families.


We are a very busy team and there is a constant stream of finance-based work that comes in for us to complete.


Key Responsibilities:

  • Maintain and assist with the development of information systems and related procedures.
  • Input, maintain, locate, and retrieve data using computerised and manual systems.
  • Receive, sort, distribute and dispatch mail.
  • Process claims for payment following established procedures.
  • Process orders/invoices through to payment using established IT systems.
  • Ensure petty cash and bank income is processed.
  • Maintain financial recording systems and produce information as required.
  • Provide an effective and efficient service to telephone enquirers and personal callers of diverse backgrounds.
  • Manage manual and electronic messages and mail according to corporate guidelines and service needs.
  • Contribute to planning and organising your own and team work load.
  • Organise information systems in support of own work and team activities.
  • Contribute to and supervise team work to ensure service delivery priorities are met.
  • Identify and agree own training and development needs with manager in line with Service
  • Assist with identifying areas for improvement by continuous monitoring and evaluation of processes and procedures
  • Create, maintain, and enhance constructive working relationships with team members, other members of staff, outside organisations, elected members and members of the public

Requirements:

  • 5 GCSE or equivalent (including 1 GCSE in both English and Maths)
  • Proven experience in a similar administrative role.
  • Exceptional organisational and time management skills.
  • Strong proficiency in Microsoft Office Suite and other relevant software.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and handle confidential information with discretion.
  • Strong problemsolving and decisionmaking abilities.
  • Flexibility to adapt to changing priorities and deadlines.

Why Join Sheffield City Council?

  • Opportunity for career growth and development.
  • Collaborative and supportive work environment.
  • Competitive salary.
  • Chance to make a meaningful impact for vulnerable young people in Sheffield.
  • Ongoing training and development opportunities.


If you are a motivated and finance-oriented individual looking for a rewarding and challenging role, this is the perfect opportunity for you.

Join our team and contribute to our continued success.

We are investing in our workforce and are promoting opportunities to our under-represented groups.

We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve.

We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

If you are appointed to this role, your starting salary will be at the bottom of the grade.

If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

We are investing in our workforce and are promoting opportunities to our under-represented groups.

We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve.

We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Job details:

Job reference

  • REQ002012
Date posted

  • 12/02/2024
Application closing date

  • 26/02/2024
Location

  • Sheffield
Salary

  • Grade 04 (£24,294 to £26,421)
Package

  • 1 Permanent Post
Contractual hours

  • 37
Job category/type

  • Business Support