Dior Ambassador

POSITION:
Beauty Consultant

LOCATION:
Boots Watford

REPORTS TO:
Counter Manager

As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador.

In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that benefits Parfums Christian Dior at all times.

MAIN RESPONSIBILITIES

SALES:

• To pro actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
• To be aware of and achieve or exceed sales targets, as set by your line manager
• To pro actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)

KPI - To achieve set sales targets

SERVICE:

• To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
• To initiate contact with clients and welcome them both on counter and through traffic stopping
• To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
• To educate clients on Parfums Christian Dior products and the brand

KPI - to achieve target for Mystery Shopping

GENERAL:

• To participate in merchandise management and ensure that it is in line with Corporate guidelines
• To monitor stock levels, report any issues and ensure that there are sufficient levels
• To adhere to all company procedures and policies, as outlined in the employee handbook
• To update ipos tool with client data including all sales and client profile
• To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

PERSON SPECIFICATION:

In order to be successful in this role, you will be:

• Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
• Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
• You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
• Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
• Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior

Previous experience working in a luxury, consultative sales role is required.

Experience in beauty and/or fragrance sales is advantageous

Job Types:
Part-time, Fixed term contract

Part-time hours: 22.5 per week

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Sick pay
• Wellness programme

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Watford: reliably commute or plan to relocate before starting work (required)

Experience:

• Beauty/

Fragrance Sales: 3 years (preferred)

Work Location:
In person

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