Deputy Ward Manager

Job overview

Position: Deputy Ward Manager

Salary/Band: 6

Location: Tower 4 Ward (T4)

Hours: 37.5 per week

Responsible to: Ward Manager/Matron

Accountable to: Associate Director of Nursing for Medicine and Urgent Care

Main duties of the job

The Deputy Ward Manager, with the support of the Ward Manager, will ensure the implementation of effective clinical practice of all staff so the patients receive the highest possible standard of care.

Responsible for the day to day management of the clinical area and the environment in the absence of the Ward Manager

To be the patients advocate and provide them with a voice to express their views on their care plans from both medical and nursing perspectives.

To facilitate effective communication between all members of the multidisciplinary team and associate departments. Possess excellent skills I providing the often sensitive and highly emotive information given to patient and relatives.

To ensure, with the support of the Ward Manager, that the ward is safely staffed with a balance skill mix. To ensure, with the support of the Ward manager, an effective use of the roster which is in line with current financial constraints, alongside a basic understanding of the budget set for the ward.

To line manage team members in accordance with HR policies in regards to absence and performance management.

To ensure that team members are compliant with mandatory training and appraisals.

To assist the Ward Manager with compiling the necessary reports required for senior level management.

To assist with complaints in a timely and professional manner.

Working for our organisation

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospital

Detailed job description and main responsibilities

• To support the ward manager in the day-to-day running of the unit and in achieving team objectives.

• uses clinical expertise and specialist knowledge base to work in a collaborative way to extend the role of nursing to meet the needs of our elderly patients, families and carers

• Act of role model to develop and encourage harmonious relationships and professional rapport within the department and with other disciplines, departments and external agencies.

• working in conjunction with the ward manager to ensure that nursing practice within the ward is of high standard, evidence based and clinically effective.

• To work in conjunction with members of the medical team in delivering the highest quality care to our patients.

• To act as a team leader for a given group of nurses within the ward. This will involve providing mentorship for them, undertaking appraisals and working with them to achieve their professional development goals.

• Effectively induct new staff into the trust/department in accordance with the trust's induction programme.

• facilitate the personal and professional development of staff. This involves identifying training and development needs, providing suitable development opportunities and evaluating development actions in accordance with the trust's appraisal and training procedures.

• To monitor the level and standard of work undertaken by the team and to guide, coach and advise them as appropriate. Provide briefing prior to and debriefing after all training and development activities.

• adopt a team leadership style that motivates and empowers the ward team in attaining and developing high standards of patient care and professional development.

• To develop and maintain strong, collaborative relationships with professional colleagues.

• To assist the ward manager in monitoring workload within the ward ensuring that resources are adequate to provide and maintain high standard of care.

• To be aware of adult safeguarding policies and procedures. Liaise with senior nursing/medical staff with regards to any concerns regarding our patients and their families during hospitalisation.

• To deal with enquiries/concerns/complaints from patients and visitors in a courteous, timely and appropriate manner, informing a senior member of staff when appropriate actions taken or when necessary referring an enquiry to a more appropriate member of staff.

• To liaise with patients next of kins and/or main carers; to keep them fully informed of the patient's condition; to deal appropriately with patients/relatives coping with difficult situations e.g. bereavement, unexpected hospitalisation.

• To encourage health promotion strategies and health education activities.

• To liaise appropriately with all members of the multidisciplinary team in a manner that promotes effective teamwork, participation in MDT meetings.

• To support the ward manager in achieving ward/dept. agreed objectives.

• To act as an advocate for the nursing team, ensuring that clinical decisions are made with appropriate input from the nursing team.

• To support and facilitate junior staff in their development, contributing to the learning environment by participating in ward teaching programmes. Working alongside student nurses and others in a learning capacity.

• To participate in trust wide programmes that enhances the quality of nursing care.

• To attend the mandatory training when required to do so, and training updates.

• To ensure that own practice and that of junior staff is evidence based.

• To keep a personal portfolio and is able to identify personal learning needs through annual appraisal and feedback sessions with named mentor.

• Act in accordance with the code of professional conduct and the trust code of behaviour.

• partaking in audits to inform and enhance patient care accordingly.

• Responsible for co-ordinating shifts on the ward ensuring skill mix and appropriate allocation of patients.

• Act as advocate for patients/families.

• To act as deputy to the ward manager in their absence.

• participates in the interviewing and selection, orientation and development of new staff within the ward and ensures that mandatory training and other training needs are met.

• provides a supportive learning environment for students and other staff attending staff who may be based on the ward.

Person specification

education and qualifications

Essential criteria

Adult Registered Nurse (NMC register) Significant experience at Band 5 level in an acute setting, especially on a medical unit or in a care of elderly setting Practice Assessor/Supervisor Trained

Desirable criteria

Attendance at any leadership courses

skills and abilities

Essential criteria

Good verbal and written communication skills. Ability to work well within a team Able to make effective decisions autonomously and in partnership with the patient, families and the multidisciplinary team. Ability to teach, supervise and support carers, children, colleagues and students. Ability to manage own workload Ability to reflect on and develop own practice and that of team members

Desirable criteria

Sage and Thyme study day attendance

experience

Essential criteria

Broad experience of clinical elderly care nursing practice within a hospital environment. Experience of taking charge Experience of supervising junior staff and peers. Experience of managing a ward/team Knowledge of the current issues and trends in medicine for the elderly and the Health Service

Desirable criteria

Understanding of governance Understanding of management issues.

personal qualities

Essential criteria

Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn to able to improve current job performance Able to deal with conflict Ability to offer constructive suggestions for service improvement

values

Essential criteria

Demonstrable ability to meet Trust values

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, (NLPSS) who conduct recruitment activities on behalf of NMUH.

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit

NMUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of NMUH will have their original documents verified using this technology.

By applying for this post you are agreeing to NMUH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.

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