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Field Service Engineer

3 months ago

Leeds, Leeds, United Kingdom Kenton Black Ltd Full time

Job Title:
Field Service Engineer

Location:
Field-based in Yorkshire

Type:
£Competitive, Permanent, Full-time (37.5 hours)

Benefits:

  • 25 days annual leave (plus your birthday off)
  • Company vehicle + Fuel card
  • Comprehensive pension scheme

About Us:

Are you a Service Engineer or an aspiring one, looking to elevate your career with a successful and rapidly growing global company? Join us at Veolia Water Technologies UK (VWT UK), a leading and well-respected water technologies company committed to ecological transformation and making a positive impact on the planet.


Responsibilities:
As a Service Engineer, you will play a vital role in providing our clients with best-in-class quality service

Key responsibilities include:

  • On-site corrective/preventative maintenance
  • After-sales technical and commercial support
  • Participation in the 'On Call Rota' for weekend/out-of-hours work (once fully trained)
  • Adherence to Health & Safety policies
  • Professional communication and relationship-building with clients
  • Timely reporting and completion of documentation
  • Identifying opportunities for system improvements and providing client quotations
  • Collaboration with sales teams on potential leads
  • Offering feedback on product development

General Requirements:

Ideal:
NVQ or higher in Mechanical, Electrical, Chemical Engineering, or similar

  • GCSE or equivalent in English and Maths
  • Full UK driving licence required
  • Excellent time management skills
  • Experience in the water industry is advantageous
  • Knowledge of the Healthcare and Scientific market is desirable
  • Experience as a Service Engineer or in a Technical Support role is beneficial
  • Passion for delivering a first-class customer service
  • Strong communication skills (verbal and written) at all levels
  • Demonstrated ability to build strong working relationships
  • Professional, detail-oriented, and organized
  • Competency in IT skills
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